Excellent Customer Experience Jobs in San Francisco, CA

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Looking for Excellent Customer Experience jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the San Francisco, CA area.

AI-powered cloud-native software solutions platform reliability and performance automation for infrastructure provisioning

Production Engineer

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a team that creates AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance.

View Details Apply on IBM
full-time

Inpatient Pharmacist Lead

Company: Kaiser Permanente

Location: San Francisco, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
bilingual

General Cardiology Physician - San Luis Obispo, CA

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Rheumatology Physician BC/BE

Company: Sutter West Bay Medical Group

Location: San Francisco, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
full-time

Radiologic Technologist IV (CT)

Company: Kaiser Permanente

Location: San Jose, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
AI Center of Excellence Senior Technical Account Manager AI-driven solutions

Senior Technical Account Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.

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relocation assistance part-time full-time

Integrative Medicine Physician BC/BE

Company: Palo Alto Foundation Medical Group

Location: San Carlos, California

Posted Nov 03, 2025

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be or bc

Physician - Cardiovascular Surgeon

Company: CHRISTUS Health

Location: San Antonio, Texas

Posted Nov 02, 2025

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sign-on bonus full-time

OB/GYN Nurse Practitioner - Coastal Southern California

Company: Adventist Health

Location: San Luis Obispo, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
relocation assistance hospital full-time

OB/GYN Physician Opportunity in San Jose, CA

Company: Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California

Location: San Jose, California

Posted Nov 03, 2025

View Details Apply on healthecareers.com
IBM Bromont high-tech manufacturing facility stimulating work environment team collaboration new assembly solutions growth facility

Technicien en génie chimique ou en chimie analytique ou en procédé

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

IBM Bromont is a high-tech manufacturing facility that produces and tests microelectronic components for IBM products and custom logic solutions. The company offers a stimulating work environment with opportunities for technical skill development and team collaboration. The role involves working on new assembly solutions, participating in equipment and process implementation, and contributing to the growth of the IBM Bromont facility.

View Details Apply on IBM
401(k) ad&d insurance disability insurance

Full-time Dermatology Physician Opening

Company: Golden State Dermatology

Location: Los Gatos, CA (Bay Area)

Posted Nov 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

Related Pages

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