Excellent Customer Experience Jobs in USA

575,534 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Senior Accountant

Company: Bluesight

Location: USA

Posted Jan 31, 2025

Bluesight is a high-growth healthcare IT company seeking a Senior Accountant with 4+ years of experience. The role involves managing financial growth, recording transactions, preparing monthly financial reports, and ensuring audit compliance. The company offers a competitive salary, benefits, and a collaborative culture. The ideal candidate is a detail-oriented, flexible, and motivated professional with strong communication skills and experience with NetSuite.

Sr. Cloud Security Engineer

Company: Rackspace

Location: USA

Posted Jan 31, 2025

The job posting is for a Security Engineer III position at Rackspace Technology. The role involves designing, implementing, and managing scalable security solutions in a hosting-based environment. Key responsibilities include leading collaborative design and implementation of solutions for audits, security reviews, and incidents, as well as implementing automated security processes and controls. The ideal candidate should have a Bachelor's degree in computer science or a related field, 7+ years of experience in Information Security, Cybersecurity, or IT, and proficiency in security monitoring and incident response within public cloud environments. Preferred skills include experience with VMWare NSX, proficient business acumen, familiarity with attacker tools, hands-on experience in containerized environments, and DevSecOps experience.

Senior Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Jan 31, 2025

ScienceLogic is seeking a Senior Site Reliability Engineer with extensive experience in cloud technologies and automation. The ideal candidate will be responsible for enhancing the company's SaaS infrastructure security protocols, collaborating across the organization, and participating in architecture, security, and operations reviews. They will also lead design reviews, build secure systems, and design, automate, test, and monitor cloud-native technologies. The role involves investigating and resolving issues, identifying and automating measurement of operations SLAs and SLOs, and participating in the on-call rotation. The candidate should have 10+ years of SRE or cloud operations experience, a proven track record in operating production SaaS environments within security standards, and skills in problem-solving, scripting, and cloud automation tools.

Chief of Staff - Customer Experience

Company: Nextech

Location: USA

Posted Jan 31, 2025

Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, benefits, and opportunities for growth. The Chief of Staff - Customer Experience role involves strategic planning, project management, operational excellence, stakeholder alignment, team enablement, and special projects. The ideal candidate should have a Bachelor's degree, 8+ years of experience in product development, management, consulting, or operational leadership, preferably in healthcare tech. They should possess strong communication, problem-solving, and organizational skills, and have experience leading teams. Preferred qualifications include healthcare technology experience, understanding of customer experience frameworks, and project management certifications. The role involves remote work and occasional travel.

Sr. Content Designer

Company: MyFitnessPal

Location: USA

Posted Jan 31, 2025

MyFitnessPal is seeking a Senior Content Designer to support growth and partnerships initiatives. The role involves leading content design and strategy, creating user-friendly experiences, and crafting content for Premium users. The ideal candidate should have 5+ years of experience in content design, UX writing, or content strategy, preferably for native iOS and Android apps. They should be comfortable presenting solutions, writing in Figma, and transforming technical jargon into user-friendly content. Bonus points for experience in the health, wellness, or fitness space. The estimated salary ranges from $120,000 to $150,000, with comprehensive employee benefits.

Senior Content Marketing Manager

Company: ActiveCampaign

Location: USA

Posted Jan 31, 2025

ActiveCampaign is seeking a Senior Content Marketing Manager with 8+ years of marketing experience, 5+ in content marketing, preferably in a high-growth environment. The role involves creating various types of content, collaborating with cross-functional teams, and contributing to organic growth and SEO initiatives. The company offers competitive compensation, comprehensive benefits, and a strong commitment to diversity and inclusion. ActiveCampaign is recognized for its high customer satisfaction rating and is an equal opportunity employer.

Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)

Company: Red Canary

Location: USA

Posted Jan 31, 2025

The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners. The role involves recruiting and managing key strategic partners, developing deep relationships with internal and external stakeholders, and executing the channel strategy to drive revenue growth. The ideal candidate should have a successful track record in cybersecurity, 5+ years of channel partner experience, and strong relationships with key partners. The role offers a base salary of $155,400 - $172,900 per year plus commission, with an OTE of $222,000 - $247,000. The application deadline is February 7, 2025.

Merchandising Lead

Company: Trafilea

Location: USA

Posted Jan 31, 2025

Trafilea, a dynamic and innovative Tech Ecommerce Group, is seeking a Merchandising Lead with 3+ years of leadership experience in merchandising/purchasing. The role involves driving growth and profitability of new businesses, managing assortment, pricing strategies, inventory, and sales planning. The company offers a data-driven, dynamic work environment with opportunities for growth, diversity, and a great benefits package.

Impact Research Intern (Spring 2025)

Company: Newsela

Location: USA

Posted Jan 31, 2025

The internship on Newselas Research Team offers a current graduate student or early-career researcher the opportunity to apply and develop technical and science communication skills in an industry setting. The role involves partnering with the Lead Research Analyst to conduct quantitative research on student outcomes, using R and SQL for statistical analysis and data visualization, and developing reports showcasing Newsela's impact on student achievement. The position is fully remote, part-time (20 hours per week) for 10 weeks between February and May 2025, with a compensation rate of $35 per hour.

Data Engineer

Company: Red Canary

Location: USA

Posted Jan 31, 2025

The Business Data Infrastructure (BDI) Team at Red Canary is the core of their data and analytics ecosystem, ensuring consistent, accurate, and accessible data. They adopt a data product approach, treating datasets and pipelines as standalone assets with clear ownership and quality standards. The Data Engineer role is crucial in designing, building, and maintaining the data infrastructure, enabling departments to leverage reliable datasets for innovation and growth. The role involves building scalable data infrastructure, developing data products, ensuring data quality and governance, collaborating with cross-functional teams, and continuously optimizing for scalability and efficiency.

Customer Success Manager

Company: Olo

Location: USA

Posted Jan 31, 2025

Olo is seeking a Customer Success Manager with at least 2 years of relevant experience in customer success, account management, or enterprise sales. The role involves managing a portfolio of 30+ customers, driving product adoption, maintaining customer health metrics, and collaborating with internal teams to identify and drive key goals. The position offers a competitive salary range of $54,500 - $74,100 annually, depending on experience and location, and is eligible for incentive compensation. Olo values diversity and encourages applicants who may not meet every qualification to apply.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Jan 31, 2025

Figma is seeking a Manager Mid Market Sales to join their innovative team. The role involves leading a team of Account Executives, fostering an environment of success, and driving meaningful relationships with customers. The ideal candidate should have 5+ years of SaaS sales experience, 1+ years of management experience, and a proven track record of leading Sales teams to meet and exceed goals. Figma values growth and encourages applicants who are hardworking, curious, and excited to learn.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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