Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Senior Frontend Engineer - Reddit Pro

Company: Reddit

Location: USA

Posted Nov 27, 2024

The role is for a software developer to work on Reddit Pro, a new product space. The job involves technical and product strategy, building novel products and features, and working with a team of engineers. The company offers comprehensive benefits and a 100% remote work option.

Senior Director of User Experience - Growth

Company: HubSpot

Location: USA

Posted Nov 27, 2024

HubSpot is looking for a results-driven design leader to join their UX team to help shape the future of their Growth product line. The role involves leading and developing a team of product designers and UX researchers, partnering with product management and engineering, and driving the vision for helping small and medium-sized businesses sign up, onboard, set up, upgrade, and scale with HubSpot.

Sales Operations Analyst

Company: Gusto, Inc.

Location: USA

Posted Nov 27, 2024

Gusto is looking for a Sales Operations professional to partner with sales leaders and support the development of the sales team. The role involves providing day-to-day support, process design and improvement, sales productivity and enablement, and revenue analytics. The ideal candidate has 35+ years of strategy ops or analytical experience, strong business partner experience, and experience with sales stack technologies.

Sales Development Representative

Company: Emburse

Location: USA

Posted Nov 27, 2024

Emburse aims to help users and businesses by automating tasks, saving time, and providing a simple experience. The company has a diverse customer base and offers a competitive compensation package.

Senior Staff Software Engineer - Cloud Infrastructure

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a Senior Staff Engineer position on the Cloud Infrastructure Compute team at Airbnb. The team is responsible for delivering and operating the foundational platforms and cloud environment that power Airbnb. The role requires technical leadership, influencing and coaching a distributed team, and designing and developing the Airbnb compute platform.

Contract Attorney

Company: The Motley Fool

Location: USA

Posted Nov 27, 2024

The Motley Fool is looking for a freelance attorney to partner with them for 58 months. The role is 100% remote, but candidates must be based in the USA. The attorney will review marketing and advertising content, draft and review non-disclosure agreements, and advise internal clients on legal matters.

Senior Compliance Officer

Company: Vonage

Location: USA

Posted Nov 27, 2024

Vonage is hiring a Compliance Counsel to handle compliance in a fast-moving dynamic environment. The role will implement a compliance program, identify risks, and ensure compliance with laws and a code of conduct.

Mobile Engineer - MetaMask

Company: Consensys

Location: USA

Posted Nov 27, 2024

The text describes the mission and values of Consensys and MetaMask, highlighting their goal to make Web3 accessible to everyone. It also mentions the company's focus on blockchain technology and its potential to create a more just and equitable society.

Manager- Process Excellence

Company: Sedgwick

Location: USA

Posted Nov 27, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Family Engagement Designer

Company: Bezos Academy

Location: USA

Posted Nov 27, 2024

The job posting is for a Family Engagement Designer at Bezos Academy, responsible for creating and facilitating professional learning experiences for school staff and families. The role requires experience in adult learning, family engagement, and equity. The job offers a competitive salary, benefits, and relocation support.

Staff Frontend Engineer - Reddit Pro

Company: Reddit

Location: USA

Posted Nov 27, 2024

The job posting is for a Staff Engineer Tech Lead to lead the Reddit Pro team in creating engaging content and growing their presence on Reddit. The role requires experience in software development, strong organizational skills, and excellent communication skills.

Senior Data Analytics Engineer

Company: Tomorrow Health

Location: USA

Posted Nov 27, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families in the place they want to be most, home. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company is seeking a Data Analytics Engineer to develop and implement scalable data solutions that support their business objectives.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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