Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Senior Analytics Engineer

Company: HubSpot

Location: USA

Posted Nov 26, 2024

The job description is for a Senior Analytics Engineer in Product Operations at HubSpot. The role involves leading the technical execution of high complexity business intelligence and analytics projects, developing scalable data models, and collaborating with distributed analysts across the company.

Contributing Faculty - DNP

Company: Adtalem Global Education

Location: USA

Posted Nov 26, 2024

Walden University is an accredited institution that offers online degree and certificate programs in nursing and other fields. The university is seeking faculty members to teach in its PhD program and has a variety of opportunities available.

Senior Android Engineer -Guest & Host

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is building a world-class payments platform, and the team is looking for an Android developer to build mobile-first payment experiences. The role involves collaborating with product managers, designers, and engineers to design and deliver high-quality products on Android.

Sr. Director - Federal Government Affairs

Company: hims & hers

Location: USA

Posted Nov 26, 2024

The Sr Director Federal Government Affairs will support Hims and Hers Public Policy Team Government Relations by building relationships with federal stakeholders, drafting collateral, and managing external consultants and lobbyists. The role requires a background in government affairs, political giving, and trade association engagement.

Manager - Procurement Programs

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The job posting is for a Procurement Programs Manager at Airbnb, responsible for managing supplier sustainability and risk management programs. The role involves close collaboration with cross-functional partners, stakeholder engagement, and process improvement recommendations. The company is committed to working with a diverse talent pool and providing a disability-inclusive application and interview process.

Manager - Product Security Engineering

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Manager Product Security Engineering will lead a critical team responsible for delivering security capabilities through direct contributions to the GitLab platform. The role combines software engineering leadership with security domain expertise to drive GitLab's vision of being the most secure DevOps platform.

Account Executive

Company: HiHello

Location: USA

Posted Nov 26, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking to hire additional Account Executives to help them grow and expand their sales team. The company values diversity, kindness, and transparency, and offers a competitive compensation package and flexible working hours.

Sr. Growth Marketing & Ops Manager - Sales-Assist

Company: Grafana Labs

Location: USA

Posted Nov 26, 2024

The job posting is for a Sr Growth Marketing and Operations Manager to drive the success of a Product-Led Growth (PLG) sales motion. The role involves creating a repeatable pipeline for the Velocity Sales team using data automation and GTM know-how. The job requires experience in growth marketing, demand gen, RevOps, or a related role, with a focus on the intersection of PLG and Sales.

Software Engineer - Models

Company: Weights & Biases

Location: USA

Posted Nov 26, 2024

The company Weights amp Biases is looking for a Software Engineer to work on their Models team. The team primarily works on features that enhance and centralize the machine learning development workflow for their users. The role involves leading new product initiatives, collaborating with other developers, and focusing on end users and customer feedback.

Sr. Director, Business Operations

Company: Pinterest

Location: USA

Posted Nov 26, 2024

Pinterest is seeking a leader to run its business operations function. The role involves developing a deep understanding of the business, partnering with key leaders, and providing data-driven insights to accelerate execution against the strategic roadmap.

Engineering Manager

Company: Lattice

Location: USA

Posted Nov 26, 2024

The job posting is for an engineering leader position at Lattice, a company that values collaboration, innovation, and employee growth. The role involves developing a team culture, guiding engineers, and contributing to the company's success.

Lead Data Scientist - Marketing Mix Modeling

Company: Upwork

Location: USA

Posted Nov 26, 2024

Upwork is a work marketplace that enables companies and talent to work together. As a Lead Data Scientist, you will deliver advanced analytical insights to support marketing efforts and unlock economic opportunities.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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