Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Housekeeping Manager

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The Housekeeping Manager role at Aramark involves developing and executing housekeeping solutions to meet customer needs, ensuring compliance with safety and sanitation standards, and mentoring employees. The salary ranges from $58,000.00 to $60,000.00, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. Aramark values equal employment opportunities and professional growth.

Food Service Worker Lead

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Food Prep Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The Food Prep Worker position at Aramark involves preparing and portioning food items according to production requirements and sanitation standards. The role includes using daily worksheets and standardized recipes to cook meals, maintaining accurate food rotation, and ensuring a clean and orderly work environment. The hourly rate of pay is $22.80, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The job requires at least one year of prep work or food service experience, knowledge of food prep, proper knife handling, temperature control, and sanitation. Aramark is an equal opportunity employer, committed to providing a safe and sanitary work environment that conforms to all food safety standards and regulations.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Corporate Finance - Financial Engineering - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a Senior Associate in Corporate Finance - Financial Engineering. The role involves collaborating on data processing and analysis using advanced tools, conducting financial analysis, and translating results for stakeholders. The ideal candidate will have 2 years of experience with relational databases, SQL, and data integration. A Bachelor's degree or equivalent is required, with additional preferences for experience with Tableau, AWS Redshift, Agile framework, and Forecasting tools. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Personal Banker - Skyland

Company: PNC

Location: Washington, DC

Posted Jan 23, 2025

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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