Excellent Customer Experience Jobs in Washington DC

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Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Information Assurance Analyst

Company: Andworx LLC

Location: Washington DC

Posted Jan 20, 2025

Andworx is seeking an Information Assurance Analyst with extensive Federal Government experience. The role involves developing and maintaining information security programs, reviewing and drafting IA policies, and ensuring compliance with DoD policies and security best practices. The ideal candidate should possess strong communication skills, relevant certifications, and US citizenship with an active DOD Secret clearance. Andworx is a collaborative team that values innovation, quality, and continuous learning.

Orthopedic Surgeon Position in Washington State

Company: CompHealth

Location: Federal Way, Washington

Posted Jan 20, 2025

This job posting describes a hospital-employed orthopedic surgeon position in Federal Way, a coastal city near Seattle with a vibrant downtown and access to outdoor activities. The position offers a competitive salary range, benefits, and support from a specialized recruiter. The team consists of experienced orthopedic surgeons and NPPs, and the position involves a mix of procedures and surgeries with a general and trauma focus.

Family Medicine with OB

Company: RM Medical Search

Location: Enumclaw, Washington

Posted Jan 20, 2025

A Family Medicine physician with a fellowship in obstetrics is sought in Enumclaw, Washington. This location, an hour from Seattle, offers a small-town lifestyle with easy access to outdoor activities and metropolitan events. The position is employed, with a 12-month guarantee, excellent salary, benefits, and no state income tax. Visa support is available.

Physician - Neurosurgery

Company: MultiCare Health System

Location: Spokane, Washington

Posted Jan 20, 2025

MultiCare Rockwood Clinic in Spokane, Washington, is seeking a full-time Neurosurgeon to join their established neurosurgery group. The position offers a balanced clinic and OR schedule, partnership with two neurosurgeons and one orthopedic spine surgeon, and support from a large referral center. The competitive compensation package includes sign-on bonuses, relocation, and student loan repayment incentives. Benefits include medical, dental, annual leave, CME, retirement, and malpractice insurance. Academic affiliations with the University of Washington and Washington State University medical schools are available.

Enterprise Architect

Company: KeenLogic

Location: Washington DC

Posted Jan 20, 2025

KeenLogic is offering a full-time position for an Enterprise Architecture and Change Management Lead. The role involves guiding the design, development, and implementation of enterprise technology and business architecture. The candidate must have strong leadership, strategic planning skills, and experience in technology leadership, enterprise architecture, and application integration. The position requires expertise in cloud computing and government-owned system architectures. The role involves developing enterprise architecture strategies, establishing architecture frameworks, and leading governance forums. The candidate must have TOGAF 10 Certified Enterprise Architecture Practitioner or TOGAF 9 Certified Level 2 certification. Desired certifications include change management methodologies. The role offers Fortune 500-level benefits, PTO, 401k, life insurance, and monthly reimbursement for travel. The position is mainly remote, but the candidate must be willing to be onsite in Washington DC as needed.

NP/PA with Addiction Medicine Focus | Tacoma, WA | 180K Base Salary

Company: Jackson Physician Search

Location: Washington

Posted Jan 20, 2025

A state-of-the-art outpatient facility in Tacoma, WA is offering a position to a passionate BE/BC family medicine nurse practitioner or physician assistant. The role is outpatient only with no call requirements and a flexible schedule. The facility specializes in opioid treatment and methadone distribution, allowing for subspecialties in mental health, psychiatry, and urgent care. Prior addiction medicine experience is preferred. The compensation package includes a base salary starting at $180,000, CME allowance, and benefits. Tacoma offers a mild climate, coastal living, and easy access to outdoor activities. The cost of living is 26% lower than Seattle, with a diverse population and a vibrant food scene. The city is also close to Seattle and Mount Rainer National Park.

Human Resources Employee Relations Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc, a global provider of engineering services, is seeking a Human Resources Employee Relations Specialist for its task order with the US Department of State's Foreign Service Institute. The role involves providing advice and assistance on employee conduct, suitability, and discipline issues for both Civil Service and Foreign Service employees. The incumbent will develop, implement, and administer policies and programs, ensuring consistency in practices and procedures. They will also draft disciplinary proposals, decision letters, and agreements, and provide expert advice to management on handling misconduct and performance-related matters. The ideal candidate should have comprehensive knowledge of Federal employee relations, administrative laws, and security requirements, with strong communication skills in both written and oral forms.

Urologist (Pacific Medical Centers - First Hill Clinic)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Jan 20, 2025

Pacific Medical Centers is seeking a full-time board certified/board eligible urologist to join its group of providers in Seattle, Washington. The role includes clinic visits, procedures, surgical cases, and on-call urology coverage. The position offers a flexible FTE from 0.8-1.0, a diverse patient panel, an established referral base, and a supportive team environment. Compensation is between $390,063 - $606,174 per year, with comprehensive benefits.

Clinical Assistant Professor (NW Hospitalist) in the Generalist Division, Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 20, 2025

The University of Washington Medical Center-Northwest (UWMC-NW) is seeking full or part-time Obstetrics and Gynecology Hospitalists for a 12-month service period starting May 1, 2025. The position is for a Clinical Assistant Professor with opportunities for clinical and administrative responsibilities. The hospital has a new Labor and Delivery Unit with annual birth volumes of ~1,700, projected to grow to ~2,000. The role involves patient evaluation, consultation, surgical coverage, and direct inpatient care. There are also opportunities for teaching, research, and service in Obstetrics and Gynecology. The full-time salary range is $19,167 - $25,000 per month. Qualifications include an MD or DO degree, board eligibility/certification in Obstetrics and Gynecology, and two years of work experience is preferred.

Human Resources Classification Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc, a global provider of engineering systems integration services, is seeking a Classification Specialist for the US Department of State's Foreign Service Institute. The role involves writing technically authoritative position descriptions for various occupations, consulting with management officials, and conducting management studies regarding position classification and organizational structures. The ideal candidate should have substantial experience in the federal personnel and position classification system, with at least ten years of classification experience and five years in the training field. Subsidium Inc offers comprehensive benefits including medical, vision, dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Senior Contracting Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc is a global provider of engineering systems integration services to both Government and Commercial entities. The company is dedicated to helping customers overcome challenges through innovative solutions, particularly in the transformation of the US military and the global war on terror. The job summary involves maintaining open communication with the FSIACQ Contracting Officer Division, reviewing and amending procurement requests, preparing final award documents, and conducting market research. The role also includes contract administration, document preparation, project management, market analysis, and administrative duties. The company offers a range of benefits and perks, including medical, vision, and dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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