Excellent Customer Experience Jobs in Washington DC

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Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Physician - General Cardiologist (Cedar Hill)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Jan 20, 2025

The George Washington University Medical Faculty Associates is seeking a full-time general cardiologist for Cedar Hill Regional Medical Center, a new state-of-the-art teaching hospital in Southeast DC. The hospital, set to open soon, will serve Wards 7 and 8 with accessible, high-quality healthcare. The cardiologist will provide patient care, participate in inpatient rotations, and engage in teaching residents, fellows, and medical students. Basic qualifications include board certification in Cardiovascular Disease and a valid DC medical license.

Document Processor

Company: CSC

Location: Washington DC

Posted Jan 20, 2025

CSC is seeking an Associate Client Order Coordinator for a full-time position in Springfield, IL. The role involves reviewing and processing legal documents, managing customer orders, and providing excellent customer service. CSC values the candidate's experience in hospitality, retail, or restaurant environments, and offers a supportive work environment with competitive benefits. The company is committed to professional growth, community involvement, and work-life balance, and has been recognized as a Top Workplace. CSC provides challenging work, career opportunities, and excellent benefits, including medical, dental, life insurance, a 401k with employer match, and paid time off.

Lead Engineer

Company: Stream Realty Partners

Location: Washington DC

Posted Jan 20, 2025

Stream Realty Partners, founded in 1996, is a fast-growing full-service commercial real estate services organization. They operate in core markets coast to coast, completing billions in annual transactions in various property types. The company values smart, honest, nice, and passionate individuals, offering a meaningful and impactful career with opportunities for growth and development. The Lead Engineer position involves supervising and directing employees in building maintenance, repair, and alteration, planning and scheduling work projects, and administering service contracts. The role requires knowledge of building maintenance principles, practices, and safety regulations, as well as the ability to use hand and power tools, plan and organize work, and analyze complex technical and administrative problems.

Medical Dermatologist Opening in Southern Washington; Commutable From Portland

Company: CompHealth

Location: Vancouver, Washington

Posted Jan 20, 2025

Vancouver is a city with a mix of metropolitan excitement and small-town charm, offering abundant recreational opportunities. CompHealth, a Joint Commission Certified industry leader, provides specialized support for dermatologists seeking employment in Vancouver, with competitive salary ranges and no state income taxes.

FAST Labs - Edge and Spectral AI Technology Development Manager (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Jan 19, 2025

BAE Systems FAST Labs is seeking a Technology Development Manager for their Edge and Spectral Artificial Intelligence research group. The role involves leading proposals, building strategic partnerships, implementing programmatic strategies, and providing business oversight for multiple programs. The ideal candidate will have a strong background in cognitive EW, RF Machine Learning, or Trustworthy AI, and excellent communication skills. The position offers a competitive salary range of $140,690 - $239,140 and comprehensive benefits.

Dermatologist

Company: Northwest Permanente, P.C.

Location: Vancouver, Washington

Posted Jan 20, 2025

Northwest Permanente, P.C. is recruiting a board-certified or board-eligible Dermatologist to join their expanding team of over 20 Dermatologists and Mohs surgeons. The position is based at the Kaiser Permanente Salmon Creek Medical Office, covering 6 Dermatology locations in Portland, Salem, OR and Vancouver, WA. The ideal candidate should have experience with virtual care, as the flexible care model allows for both onsite consultations and virtual care delivery. The Dermatologist will handle a wide range of complex and routine cases, enjoying a projected annual total rewards value of $480,000 - $626,000. This includes a salary of $399,700 - $484,300, a 21% employer contribution to retirement programs, 90%+ employer paid health plan, paid annual education leave, and a $2K annual education allowance. New hires can benefit from student loan assistance (up to $125K) or a sign-on bonus (up to $50K), along with a relocation allowance (up to $15K). Other benefits include leadership opportunities, shareholder opportunities, and a paid sabbatical after attaining shareholder status.

Integrations Engineer

Company: Catalist

Location: Washington DC

Posted Jan 19, 2025

Catalist, a leader in civic data and data science innovation for 18 years, is seeking an Integrations Engineer. The role involves designing, implementing, and managing solutions for seamless data exchange with clients and partners. The ideal candidate should have a technical degree, working knowledge of SQL, scripting languages, data formats, Unix command line, and cloud infrastructure technologies. Benefits include medical, dental, vision, life insurance, disability coverage, 401k plan, FSAs, professional development reimbursement, student loan benefits, and generous leave policies.

Program Manager: Business Intelligence, Reporting & Analytics

Company: MassMutual

Location: Washington DC

Posted Jan 20, 2025

MassMutual is seeking a Program Manager for Business Intelligence Reporting and Analytics. The role involves leading strategic activities and planning for Operations Business Intelligence objectives, collaborating with internal clients, and driving BI NextGen initiatives. The ideal candidate should have 8+ years of Program Management experience, preferably in the financial services industry, and strong expertise in creating executive-level presentations. The role offers opportunities for growth, learning, and networking, with a competitive salary range of $102,500 - $134,500.

Physician Assistant - Urology

Company: PeaceHealth

Location: Vancouver, Washington

Posted Jan 20, 2025

PeaceHealth Medical Group is recruiting a Board Certified Physician Assistant for a surgical specialty, preferably urology, at PeaceHealth Southwest Medical Center in Vancouver, Washington. The selected candidate will join a multispecialty group with established surgeons and advanced practice clinicians. Vancouver, a robust city with over 160,000 residents, offers quick access to outdoor activities, farm-to-table cuisine, craft microbreweries, and a thriving arts scene. The hospital, a 450-bed Level II trauma center, provides competitive compensation, retirement plans, CME reimbursement, and well-being programs.

Nurse Practitioner Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Snohomish, Washington

Posted Jan 20, 2025

Join a supportive team at Providence Medical Group's Clearview Clinic as a full-time Family Medicine nurse practitioner or physician assistant. The role offers a collaborative work environment, opportunities for growth, and a patient-centric approach to care. Compensation ranges from $129,480 to $147,680 per year. The clinic is located in Snohomish, a riverside city known for its historic downtown, outdoor recreation areas, and small-town comfort.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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