Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Front Desk Associate

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Dec 21, 2024

The job role involves front desk services including check-in, check-out, room transfers, and handling guest requests. Successful completion of a NACI background check is required. The position may involve weekends, holidays, rotating shifts, and overtime. Certification in front desk operations is necessary within a specified timeframe. A valid driver's license and reliable transportation are needed for potential travel. Six months of relevant work experience, computer skills, and clear verbal and written communication are preferred. Basic math and reading skills, cash handling ability, and availability to work at Naval Base Kitsap Bangor or Bremerton are also required. The salary depends on experience and education, with potential for probation and Direct Deposit requirement. The position is drug-free as per Executive Order 12564.

Baseball Operations Coordinator, Nationals Baseball & Softball Summer Camps: 2024-3378

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Washington Nationals are seeking a Baseball Operations Coordinator for their summer camps. The role involves leading on-field activities, managing equipment, overseeing field setup, and supporting coaches. The coordinator will ensure the implementation of the custom-built curriculum, maintaining safety and quality. The position offers a competitive hourly wage, exclusive access to Nationals Park, and the chance to earn awards. The ideal candidate should have 3+ years of competitive baseball experience, a deep understanding of the sport, and experience working with children. The role requires commitment to the camp's mission, a positive impact on children's lives, and adherence to the Nationals Camp Cell-Phone Free policy.

Associate Financial Advisor II

Company: LPL Financial

Location: Washington DC

Posted Dec 21, 2024

LPL Financial is a leader in the financial markets, offering advisors the opportunity to work for the firm and support more than 22,000 financial advisors. They are committed to the advisor-centered model and believe that Americans deserve access to personalized financial guidance. The Associate Financial Advisor II role provides opportunities for growth, mentorship, and professional development, preparing candidates to transition into a Financial Advisor role.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 21, 2024

CVS Health is a company that values its employees and customers, with a purpose of delivering enhanced human-centric health care. The Retail Store Associate position provides an opportunity to excel in a customer-focused role, positively impacting the lives of others.

Chief Data Officer

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The Federal Aviation Administration (FAA) offers core IT services, drives transformative IT efforts, and develops innovative solutions for complex business challenges. The agency requires US citizenship, Selective Service Registration for eligible males, Top Secret Clearance, and progressively responsible leadership experience. Leadership experience, including strategic change, building relationships, and enterprise-wide data strategy development, is crucial. The position is not a barguing unit position and offers a comprehensive benefits package as a federal employee.

Policy Advisor

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

This job posting is for a Policy Advisor position in the Office of Investment Security (OIS) within the Office of International Affairs, U.S. Department of the Treasury. The role involves serving as a chair for the Committee on Foreign Investment in the United States (CFIUS), which reviews transactions involving foreign investment in the U.S. to ensure national security. Key requirements include U.S. citizenship, successful background investigation, and compliance with federal ethics laws. Specialized experience is required for GS-13, GS-12, and GS-11 levels, involving independent work with stakeholders, research, and policy recommendations. Alternative qualifications include a Ph.D. or equivalent doctoral degree, or a combination of experience and education. The position offers competitive salaries, bonuses, and a comprehensive benefits package, including health insurance, retirement programs, and flexible work schedules.

Advanced Practice Nurse (Primary Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

The text describes a job opportunity for an Advanced Practice Nurse (Nurse Practitioner) in the U.S. Department of Veterans Affairs. The role is eligible for the Education Debt Reduction Program (EDRP). Requirements include U.S. citizenship, English language proficiency, and passing a pre-employment physical examination. Applicants must have a post-master's certificate or master's/doctoral degree in Nurse Practitioner from an accredited school. They must also possess and maintain an active, current, full, and unrestricted APN license and full and current board certification in an area of clinical specialty. The role involves delivering and improving holistic care, demonstrating leadership, and participating in interdisciplinary collaboration. The position is in the Excepted Service and does not confer competitive status.

Physician Assistant (Primary Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 21, 2024

This job opportunity is for a Physician Assistant position at the VA, with the full performance level being PA-III. Eligibility for the Education Debt Reduction Program (EDRP) is available, offering reimbursement for student loans. Requirements include proficiency in English, passing a physical exam, and completing an online onboarding process. Non-citizens may apply, and Selective Service Registration is required for males born after 12/31/1959. Vaccination against COVID-19 is mandatory for this role. A comprehensive benefits package is offered.

Manager of Program Management and Congressional Transition #151

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is recruiting for a Manager of Program Management and Congressional Transition. The job requires 5-8 years of professional experience, preferably with Senate experience. Key skills include knowledge of Senate rules, project management, facilities maintenance, safety practices, and ability to obtain PMP certification. The role involves supporting Continuity of Government functions, serving as Acting Director, and managing high-profile events. The position necessitates onsite presence during Senate sessions, including government shutdowns, inclement weather, holidays, and late nights. A Top Secret U.S. Government security clearance is required. The role offers a comprehensive benefits package.

Attorney Advisor (Grants/Procurement)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 21, 2024

The text describes a job opening for an Attorney Advisor in the General Law Division of the Office of Chief Counsel, Pipeline and Hazardous Materials Safety Administration (PHMSA). The role involves providing legal services and advice on complex aspects of the division's responsibilities, which can influence policy changes. The position requires a law degree, bar membership in good standing, and relevant professional attorney experience. The job is an Excepted Service position, subject to a two-year trial period. Qualifications include experience in legal advice for acquisitions and procurements, extensive legal research, and counsel on federal grants and financial assistance programs. Knowledge of administrative law, contracting/procurement, financial assistance mechanisms, grants management laws, and legal, government, and jurisprudence is also required.

Dermatologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Dec 21, 2024

Swedish Medical Group is seeking a full-time Dermatologist to join an established practice in Seattle, Washington. The role offers a healthy work-life balance, virtual appointments, and access to patient resources. Compensation ranges from $389,584 to $614,131 per year.

Customer Experience Coordinator - Washington D.C.: 2024-3241

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 21, 2024

The Customer Experience Coordinator (CX Coordinator) role at Headfirst Companies involves serving as a customer experience ambassador, handling all phone, email, and in-person communication for customers. The role requires managing family accounts, collaborating with on-site leadership and Headquarters team to ensure top-notch customer service, and proactively problem-solving issues. The ideal candidate should have at least 2 years of undergraduate education, preferably in communications, business, or hospitality, and relevant customer service experience. They must be comfortable working with small children, in hot and outdoor environments, and be willing to handle additional responsibilities as needed.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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