Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Outside Sales Specialist

Company: Audicus

Location: Washington DC

Posted Dec 11, 2024

Audicus is an innovative healthtech company looking for an experienced Outside Sales Specialist to join their mission-driven team. The role involves engaging in-store customer traffic, educating potential customers about their hearing solutions, and building relationships through multiple touchpoints. The company offers a competitive salary, commission, and benefits package. They are focused on building a diverse and inclusive workforce.

Associate Air Quality Consultant

Company: Ramboll

Location: Washington DC

Posted Dec 11, 2024

The text describes a job opening for an Air Quality Consultant position at Ramboll's Environment and Health Division in Arlington, VA. The role involves estimating emissions, conducting engineering evaluations, performing computer modeling, analyzing pollution control measures, and preparing permit applications. The ideal candidate should have a BS or MS in Chemical Environmental Engineering or Atmospheric Science, 0-1 years of air quality experience, strong computing skills, and demonstrated capabilities in understanding and applying environmental regulations.

Project Manager (REF1727B)

Company: Citizant

Location: Washington DC

Posted Dec 11, 2024

Citizant is a leading provider of professional IT services to the US government, focusing on areas such as Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management. They strive to hire ethical, talented, passionate, and committed individuals who align with their core values. The Project Manager position offers a salary range of $150,000 to $175,000 annually, with responsibilities including project leadership, team management, data governance, and compliance. Qualifications include at least 10 years of experience in Federal IT Transformation, Enterprise Architecture, Data Management, and Governance. US Citizenship and DHS Public Trust clearance are required.

Gastroenterology / Rheumatology Senior Health and Science Specialist, North Seattle, WA

Company: Pfizer

Location: Washington DC

Posted Dec 11, 2024

The Senior Healthcare Rep is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role also involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders. The ideal candidate should possess customer market and business acumen, strong product and disease state knowledge, and excellent sales promotional and strategic business development skills.

Insurance Credit Resolution Specialist

Company: Privia Health

Location: Washington DC

Posted Dec 11, 2024

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The company's Privia Platform, led by top industry talent and exceptional physician leadership, consists of scalable operations and end-to-end cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the wellbeing of providers.

System Administrator - US Citizenship & TS/SCI Required Poly Required

Company: cFocus Software Incorporated

Location: Washington DC

Posted Dec 11, 2024

cFocus Software is seeking a System Administrator with 7+ years of experience in Linux Systems and Cross Domain Solutions for a position in Washington DC. The selected applicant will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. The role involves systems administration, problem resolution, and integration of new technologies.

Computer Engineer IV

Company: Red Gate Group

Location: Washington DC

Posted Dec 11, 2024

The Red Gate Group is seeking a skilled Computer Engineer IV to support DARPA's Adaptive Capabilities Office (ACO). The ACO collaborates closely with military services to tackle critical national security challenges by developing architectural solutions that integrate emerging technologies with innovative warfighting constructs. The role involves designing and developing advanced computing solutions, conducting research, collaborating with cross-functional teams, and validating architectural solutions. The ideal candidate should have an active TSSCI, a BS or MS in Computer Electrical or Electronics Engineering, Mathematics with a focus on computer science, and at least 14 years of experience in computer design, software development, or computer networks. The company is an Equal Opportunity Affirmative Action Employer.

Systems Engineer IV

Company: Red Gate Group

Location: Washington DC

Posted Dec 11, 2024

The Red Gate Group is seeking a Systems Engineer IV to support DARPA's Adaptive Capabilities Office (ACO). The role involves defining and vetting architectural solutions that integrate emerging technologies with new warfighting constructs. The ideal candidate should have 10 years of IT professional experience, a BS or MS in Engineering, and experience overseeing the creation of hybrid software, web, and hardware products.

Computer Engineer III

Company: Red Gate Group

Location: Washington DC

Posted Dec 11, 2024

The Red Gate Group is seeking a skilled Computer Engineer III to support DARPA's Adaptive Capabilities Office (ACO). The ACO collaborates closely with military services to tackle critical national security challenges by developing architectural solutions that integrate emerging technologies with innovative warfighting constructs. The responsibilities include designing and developing advanced computing solutions, conducting comprehensive research, collaborating with cross-functional teams, and validating architectural solutions. The qualifications require an active TSSCI, a degree in Computer Electrical or Electronics Engineering, Mathematics with a focus on computer science, and at least seven years of experience supporting research and development programs in the DoD. The company is an Equal Opportunity Affirmative Action Employer.

Assistant Service Manager

Company: Van Metre Companies

Location: Washington DC

Posted Dec 11, 2024

Van Metre is seeking a candidate to fill an Assistant Service Manager position at their Woodland Park Apartments in Herndon, VA. The role involves overseeing all aspects of maintenance, expense control, scheduling, preventative maintenance, and ensuring completion of service tickets. The ideal candidate should have 4+ years of maintenance experience, EPA Type II or EPA Universal Certification, and a valid Drivers License. The position offers excellent benefits, a work environment that fosters excellence, and a robust Employee Wellness Program.

Service Manager

Company: Van Metre Companies

Location: Washington DC

Posted Dec 11, 2024

Van Metre is seeking a Service Manager for their Saratoga Square Apartments in Springfield, VA. The role involves overseeing all maintenance, managing the budget, and ensuring compliance with state and federal jurisdictions. The Service Manager must have 3+ years of maintenance experience, supervisory experience, HVAC certification, and CPO certification. The position offers excellent benefits, a work environment that fosters excellence, and a robust Employee Wellness Program.

Engineer II - Network Software for Hybrid Cloud (REMOTE)

Company: GEICO

Location: Washington DC

Posted Dec 11, 2024

The text describes a position as an Engineer II in the development of Data Center Hybrid Cloud software stack. The role involves design, development, and troubleshooting of high-quality SDN solutions for next-gen network HW. The ideal candidate should have in-depth experience with network protocols and SDN technologies. The position requires collaboration with various teams and providing technical leadership. The qualifications include excellent coding skills, understanding of SDN architectures, and experience with virtualization technologies. The role offers a competitive salary and benefits package.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages