Excellent Customer Experience Jobs in Washington DC

102,128 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Identity Access Engineer 3

Company: TwinStar Credit Union/Northwest Community Credit Union

Location: Washington State

Posted Jun 06, 2025

Leads the design, implementation, and optimization of Privileged Access Management (PAM) solutions to enhance privileged user access controls and monitoring.

Sales Associate

Company: RepRally

Location: Washington State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

Aerospace Machinist - Level 3

Company: Atlas Staffing

Location: Washington State

Posted Jun 05, 2025

Two-year technical degree in a related field (preferred). Utilizing machinist’s hand tools and precision measuring instruments to ensure compliance with…

Yardi Data Operations Analyst

Company: Link Logistics Real Estate

Location: Fort Washington, PA

Posted Jun 06, 2025

Ability to develop, implement and maintain data management procedures. Data extraction, data ingestion and data analysis.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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