Excellent Customer Experience Jobs in Washington DC

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Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Relationship Banker - Northeast Financial Center

Company: Bank of America

Location: Washington, DC

Posted Nov 20, 2024

Bank of America is seeking a client-focused individual for a role in their financial center. The position involves engaging clients in the lobby to educate and assist with transactions via self-service resources like mobile banking, online banking, or ATM. Key responsibilities include accurately processing cash transactions, building client relationships, and connecting clients to suitable financial solutions. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. Bilingual skills in Spanish are preferred. The role offers a competitive salary, benefits, and opportunities for career growth.

General Utility Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and kitchen utensils, and performing light maintenance tasks. The hourly rate is $20.65, with benefits including medical, dental, vision, and work/life resources. The position requires understanding of basic sanitation and safety procedures, and the ability to work flexible hours.

eDiscovery Technical Consultant

Company: Guidehouse

Location: Washington, DC

Posted Nov 20, 2024

Guidehouse is hiring an eDiscovery Technical Consultant for their litigation and investigation support practice. The role involves providing professional eDiscovery services, managing case matters within an electronic discovery review and analysis platform, and coordinating with the Discovery IT support team on emerging technologies. The ideal candidate should have an active Top Secret security clearance, experience with eDiscovery platforms, and knowledge of Enterprise IT systems. Additional skills include strong communication, experience with ESI collection tools, and familiarity with litigation support matters.

Sr. Database Architect Active TS/SCI REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 20, 2024

CGI Federal is hiring a Sr. Database Architect with a TS/SCI clearance for a position in Washington DC. The role involves designing, implementing, and maintaining cloud and container-based database architectures, ensuring system reliability, data integrity, and performance optimization. The ideal candidate should have a Bachelor's Degree and 12 years of relevant experience, strong SQL skills, and familiarity with NOSQL databases and cloud services. CGI offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 20, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

VP of Sales

Company: Socure

Location: Washington DC

Posted Nov 20, 2024

Socure is a company that specializes in digital identity verification and fraud prevention. They have received several awards and have a strong mission to verify 100% of good identities in real-time and eliminate identity fraud on the internet.

Cloud Operations and Customer Support Engineer

Company: CACI International Inc

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a Cloud Operations and Customer Support Engineer at CACI. The role involves delivering simple solutions to complex problems, maintaining and enhancing cloud infrastructure, and providing customer support. The company offers a culture of integrity, an environment of trust, and a focus on continuous growth.

Marketing Manager

Company: CBRE

Location: Washington, DC

Posted Nov 20, 2024

CBRE is seeking a Marketing Manager in Washington D.C. The role involves leading a team, coordinating marketing campaigns, managing daily activities, and developing new business strategies. Key responsibilities include supervising employees, conducting evaluations, mentoring, recruiting, and negotiating vendor pricing. The ideal candidate should have a Bachelor's Degree, proficiency in Adobe Creative Suite, and strong leadership skills. CBRE offers a comprehensive benefits package, 401k, and opportunities for career growth. The minimum salary is $100,000 annually, with a maximum of $110,000, depending on skills and experience.

Family Medicine Physician/Internal Medicine Physician

Company: Northwest Permanente, P.C.

Location: Longview, Washington

Posted Nov 20, 2024

Northwest Permanente, P.C. is recruiting a board-certified or eligible Family Medicine or Internal Medicine physician for their Longview clinic. This self-governed, multi-specialty group of over 1500 professionals serves more than 600,000 members in Oregon and Southwest Washington. They offer collaborative care, excellent opportunities for growth, and a commitment to diversity, inclusion, and equity. The group provides competitive compensation, benefits, and wellness programs, fostering an environment of mutual respect and professional development.

Senior Quantitative Developer

Company: Fidelity Investments

Location: Washington DC

Posted Nov 20, 2024

The job description is for a Senior Quantitative Developer position at Fidelity, requiring a Bachelor's or Master's degree in a relevant field and 3-1 year of experience. The role involves developing software solutions, risk management, and portfolio construction using Python, Pandas, NumPy, and SQL. The job offers a salary range of $152,000 to $162,000 per year.

Technical Training Specialist

Company: NTT DATA Services

Location: Washington, DC

Posted Nov 20, 2024

NTT DATA is currently seeking a Technical Training Specialist in Washington, DC. The role involves managing projects, providing direction to project activities, solving complex problems, and interfacing with customers and technical personnel. Basic qualifications include a Bachelor's Degree, at least 3 years of training/curriculum development experience, and an active Secret Security Clearance. Preferred qualifications include project management experience, strong communication skills, and knowledge of cybersecurity and risk compliance.

SharePoint Developer

Company: CACI International Inc

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a SharePoint Developer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience in SharePoint development, troubleshooting, and documentation, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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