Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Application Consultant-EAI

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

IBM Consulting offers career growth through client collaboration, hybrid cloud, and AI innovation, emphasizing technical expertise and problem-solving in a supportive environment.

Business Transformation Consultant-HR Reinvention

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This text describes a senior Business Transformation Consultant role at IBM Consulting, emphasizing global client collaboration, hybrid cloud/AI innovation, and career growth opportunities through strategic transformation programs and technology integration.

Data Engineer-Data Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description outlines a role in IBM Consulting's delivery centers focusing on optimizing Ab Initio graphs, collaborating with cross-functional teams, and ensuring efficient data processing for ETL processes. Responsibilities include design reviews, technical expertise, and implementing data quality practices.

IBM Z Mainframe Architect

Company: IBM

Location: SYDNEY, AU

Posted Dec 16, 2025

This text describes a role as an IBM Z Client Architect, emphasizing strategic advisory, client collaboration, and career growth opportunities within a supportive environment. It highlights the importance of technical expertise, solution architecture, and positive impact through IBM's technology.

Junior Data Scientist - Advanced Analytics (f/m/x)

Company: IBM

Location: WIEN, AT

Posted Dec 16, 2025

This text describes a Data Scientist AI Consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with innovative clients, and access to advanced technologies. It emphasizes a culture of innovation, professional development, and competitive compensation including flexible working hours and a salary of 55,000€ brutto/year.

OpenSearch Engineer

Company: IBM

Location: San Jose, US

Posted Dec 16, 2025

This role involves developing AI PaaS solutions and collaborating with teams to innovate. IBM offers growth opportunities and a focus on cutting-edge technology.

SAP ABAP HANA Developer

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP HANA, and opportunities for skill development. It highlights responsibilities involving application development, optimization, and DevOps practices, while outlining required and preferred qualifications for the position.

Talent Acquisition Partner

Company: IBM

Location: Tokyo, JP

Posted Dec 16, 2025

IBM HR combines AI and human-centered design to enhance work experiences, streamline processes, and drive innovation through collaboration between hiring managers and recruiters, offering impactful career opportunities globally.

Package Consultant-Oracle Business Analytics Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. It outlines responsibilities, required skills in technology integration, and the importance of continuous learning. The role involves working with global clients and leveraging IBM's technology to drive impactful results.

Application Consultant-DevOps

Company: IBM

Location: Giza, EG

Posted Dec 16, 2025

This text describes a career opportunity in IBM Consulting focused on hybrid cloud and AI solutions. It emphasizes collaboration with global clients, strategic partnerships, and advanced technical expertise. The role requires designing CICD pipelines, managing cloud infrastructure, and implementing DevSecOps practices. It highlights opportunities to mentor junior engineers and contribute to innovative projects with industry leaders.

Global Talent Marketing Specialist

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This role combines traditional employer branding with innovative tactics to attract talent globally, requiring data-driven strategies, presentation skills, and expertise in the India market. It emphasizes problem-solving and cross-functional collaboration to enhance candidate experiences and support hiring initiatives.

PwD 채용 - Procurement administrator

Company: IBM

Location: Seoul, KR

Posted Dec 16, 2025

This job description highlights IBM's Finance & Operations role as a key driver of transformation and efficiency, emphasizing collaboration, growth opportunities, and a dynamic work environment. Responsibilities include procurement management and administrative support, with requirements focusing on communication skills and document creation abilities.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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