Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

IT Enterprise Applications Architect - Salesforce

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

This job posting seeks an IT Enterprise Applications Architect with expertise in Salesforce, NetSuite, and cloud technologies. The role involves designing secure solutions, streamlining business processes, and collaborating with teams to align technology initiatives with enterprise strategy. Requirements include 10+ years of experience in sales/financial platforms and strong communication skills.

HR Operations Specialist

Company: Innovecs

Location: Ukraine

Posted Dec 13, 2025

The job posting highlights an HR Operations Specialist role with opportunities to work at a global tech company offering flexible hours, competitive compensation, comprehensive benefits, and a collaborative work culture. The company emphasizes innovation, employee growth, and recognition in industry rankings.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: Denmark

Posted Dec 13, 2025

Kraken is seeking a Senior Energy Consultant to drive sustainable energy solutions in Denmark, focusing on innovation, efficiency, and green technology. The role involves energy audits, strategy development, and collaboration to advance renewable energy systems while aligning with global sustainability goals.

Analyst - Strategic Finance and Analytics, Technology

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job description outlines a role within Airbnb's Finance organization, focusing on financial analysis, cost management, and cross-functional collaboration. It highlights responsibilities such as budget planning, vendor cost analysis, and supporting strategic decision-making while emphasizing the company's commitment to inclusion and diversity.

Staff Software Engineer - iOS Platform

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job posting highlights an iOS developer role at Airbnb, focusing on enhancing productivity through frameworks and tools. The position emphasizes innovation, collaboration, and company-wide impact, with a commitment to diversity and inclusion.

Marketing Operations Production Specialist

Company: Anaplan

Location: India

Posted Dec 13, 2025

This job posting seeks a tenacious individual for a fully remote Marketing Operations Campaigns role. Responsibilities include executing marketing campaigns, maintaining Marketo operations, and collaborating with crossfunctional teams. Qualifications require 3+ years of Marketo experience and proficiency in marketing technologies. The position emphasizes teamwork, problem-solving, and adaptability in a dynamic environment.

Community Program Manager

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job description outlines a Community Program Manager role with responsibilities including leading community projects, developing support resources, and collaborating with teams. Qualifications require experience in community management, project management skills, and proficiency with tools like Looker and GA4. The position offers a competitive salary range of $70,000-$105,000 and benefits including equity participation and overtime pay.

Alliance Program Coordinator

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

The text describes a role focused on supporting a mission to build a scalable partner ecosystem, drive revenue, and enhance brand value through program execution. Responsibilities include vendor management, business development, and cross-functional collaboration, with requirements emphasizing sales experience and Salesforce knowledge.

Data Migration Specialist

Company: Buildout

Location: USA

Posted Dec 13, 2025

Buildout is a CRE software company that empowers brokers and investors through techenabled solutions. The job posting highlights a Data Migration Specialist role with responsibilities including data cleanup, customer collaboration, and ensuring successful implementations. The position offers competitive compensation, remote flexibility, and comprehensive benefits, emphasizing a supportive and innovative work environment.

Energy Market Analyst (Senior)

Company: Equilibrium Energy

Location: USA

Posted Dec 13, 2025

This job description outlines a Senior Energy Market Analyst role requiring expertise in power systems, real-time market monitoring, and pricing analysis. The position emphasizes cross-functional collaboration, data interpretation, and forecasting while specifying technical qualifications and preferred skills.

Financial Crimes Investigations Lead

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Financial Crimes Investigations Lead to manage global compliance efforts, requiring expertise in AML regulations and team leadership. The role involves leading investigations, conducting risk assessments, and collaborating with financial partners while adhering to complex regulatory frameworks.

Senior Lead - Programs and Partnerships

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This text describes Airbnborg's mission to provide temporary housing during crises through global partnerships and programs. It outlines the role of a Senior Lead Programs & Partnerships position, emphasizing strategic leadership, team building, and cross-functional collaboration to scale impact. The organization also highlights its commitment to inclusion and disability accessibility in the hiring process.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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