Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Accounting Technologist

Company: IBM

Location: BUENOS AIRES, AR

Posted Dec 11, 2025

This job description seeks an Accounting Technologist with experience in data management, analysis, and visualization tools. The role involves transforming financial data, ensuring quality, and collaborating with stakeholders to deliver data-driven solutions. Required skills include SQL proficiency, scripting languages, and strong analytical abilities.

System Service Representative

Company: IBM

Location: Tallinn, EE

Posted Dec 11, 2025

The job posting seeks a customer-focused Technical Support Representative with communication skills, technical expertise, and experience in customer service. Requirements include education in electronics/computers, troubleshooting knowledge, bilingual communication skills, and a valid driver's license with personal car.

Procurement Sourcing Professional - Brasil

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 11, 2025

The text describes a job opening for a Strategic Sourcing Professional in Latin America, outlining responsibilities such as developing procurement strategies, managing supplier relationships, and collaborating with cross-functional teams. It specifies required qualifications including language proficiency, educational background, and experience in procurement processes.

Software Developer Intern 2026 (6 - 9 months)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

IBM Ireland is seeking innovative developers to shape the future of AI and cloud technology through impactful projects. The role offers collaboration with industry leaders, endless growth opportunities, and a dynamic environment for career advancement. Applicants will contribute to cutting-edge solutions while fostering creativity and technical excellence in a global tech ecosystem.

Application Developer-Open Source

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, Agile methodologies, and professional growth opportunities. It outlines responsibilities, required skills in SAP Hybris Commerce and Java, and the importance of delivering impactful solutions for clients.

Quality Engineer-FullStack

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text describes a Full Stack Tester role with responsibilities spanning test strategy development, automation, collaboration with cross-functional teams, and technical requirements including tools like Jira, Selenium, and CI/CD pipelines. It emphasizes both functional and non-functional testing across frontend/backend layers.

Business Development Executive - Oracle

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description outlines a Business Development Leader role at IBM, focusing on identifying business opportunities, collaborating with Oracle, and driving revenue growth through strategic initiatives. The position requires skills in sales, technology, and relationship management, with travel involved.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Mumbai, IN

Posted Dec 11, 2025

This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, strategic SAP solutions, and opportunities for skill development. It outlines requirements for experience in SAP FICO implementations and emphasizes the impact of the role on client success.

2026 Intern – UI/UX Design

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 11, 2025

This internship offers a unique opportunity to work at IBM's Marketing Communications team, focusing on UIUX design for the IBM.com platform. The role involves collaborative projects, mentorship, and exposure to hybrid cloud and AI innovations. Candidates must be available for specific dates and have relevant design skills.

Consultor SAP FI AFC (Advanced Financial Closing)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

The text describes a SAP AFC consultant role involving process design, configuration of SAP HANA solutions, and integration with financial systems. It outlines required expertise in AFC configuration, governance frameworks, and client workshops, while emphasizing technical and industry knowledge.

Application Developer-DevOps

Company: IBM

Location: Kochi, IN

Posted Dec 11, 2025

This text describes a consulting role at IBM focusing on client collaboration, technical innovation, and expertise in hybrid cloud and AI solutions. It outlines responsibilities involving mobile solution design, automation, and agile development, along with required and preferred technical skills in Ansible, scripting, and cloud technologies.

Thermal Lab Tech Apprentice

Company: IBM

Location: HOPEWELL JUNCTION, US

Posted Dec 11, 2025

The text describes an IBM apprenticeship program offering hands-on experience, mentorship, and career growth opportunities. It emphasizes learning, innovation, and professional development through structured training and collaboration with experienced engineers.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages