Excellent Customer Experience Jobs
1,761,942 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Principal - Business Finance & Analytics
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a strategic finance leader to drive growth through analytics, cross-functional collaboration, and innovative insights, emphasizing impact and inclusion.
Senior Customer Marketing Manager
Company: Menlo Security
Location: North America
Posted Dec 09, 2025
Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.
iOS Tech Lead - Real-Time Collaboration
Company: Goodnotes
Location: Europe,Asia
Posted Dec 09, 2025
Goodnotes seeks an iOS Tech Lead to build real-time collaboration features, emphasizing user experience, scalability, and a supportive work environment with growth opportunities. The role involves designing seamless features, ensuring low-latency performance, and collaborating across teams. Benefits include equity, flexible work, and professional development support.
Staff Platform Manager - Community Experience Platforms
Company: Airbnb
Location: USA
Posted Dec 09, 2025
This text describes Airbnb's job posting for a Senior Platform Product Manager role, emphasizing the company's mission to create belonging, the impact of the role on community experiences, and commitment to diversity and inclusion. It outlines responsibilities, required expertise, and the collaborative nature of the position.
Head of Commercial Solutions
Company: Stripe
Location: USA
Posted Dec 09, 2025
Stripe seeks a Head of Commercial Solutions to lead initiatives driving global business growth, requiring expertise in program management and commercial strategies. The role involves scaling commercial programs, aligning with executive vision, and impacting cross-functional teams through transformative processes.
Staff Engineer - Service Framework
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a senior engineer to contribute to their infrastructure team, focusing on improving developer experience and system reliability. The role involves collaboration, innovation, and working on scalable technologies. The company emphasizes inclusivity and offers remote work options.
Strategy and Operations Manager - Customer Service Experience
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Community Support Experience Manager to design world-class customer support experiences, aligning with their mission to create belonging. The role involves cross-functional collaboration, data analysis, and program management, with a focus on innovation and inclusivity.
Claims Examiner
Company: Sedgwick
Location: USA
Posted Dec 09, 2025
This job posting highlights Sedgwick's commitment to meaningful work, career growth, and a caring culture. The company emphasizes work-life balance, comprehensive benefits, and recognition as a great workplace. It outlines responsibilities for a Claims Examiner role with opportunities for professional development and collaboration.
Senior Manager - Community Blueprint
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Senior Manager to lead Community Blueprint, enhancing customer experiences through data-driven strategies and cross-functional collaboration. The role emphasizes leadership in customer journey analysis, team development, and leveraging AI tools to drive business impact while working globally with diverse teams.
Senior Product Manager - Time Tools
Company: Gusto, Inc.
Location: Canada
Posted Dec 09, 2025
Gusto highlights its growth and mission-driven culture, seeking entrepreneurial Product Managers to build impactful solutions for SMBs. The role emphasizes autonomy, AI integration, and cross-functional collaboration, with competitive compensation in key cities.
Senior Product Marketing Manager - Growth
Company: Dropbox
Location: Canada
Posted Dec 09, 2025
This job description outlines a Senior Product Marketing Manager role at Dropbox, focusing on growth strategies, onboarding lifecycle, monetization programs, and cross-functional collaboration. The position requires experience in B2B SaaS, PLG funnels, data-driven experimentation, and cross-functional teamwork.
RFP/Proposal Writer
Company: Access Softek
Location: Canada
Posted Dec 09, 2025
This job posting seeks a skilled RFP Writer for a digital banking technology company. The role involves creating and managing RFP responses, collaborating with teams, and maintaining documentation standards. Requirements include a bachelor's degree, 2+ years of RFP experience, strong communication skills, and familiarity with fintech and AI tools. The position offers remote work, competitive compensation, and benefits like paid leave and home internet.