Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Static Timing Methodology Development for Gate Level Timing Signoff

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM promotes its innovative spirit and global impact through progressive thinking and technological advancements. The text highlights achievements in systems development, AI, and EDA solutions while seeking skilled professionals for challenging roles in cutting-edge hardware design.

Delivery Project Manager

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

This text promotes a Project Manager role at IBM Technology Expert Labs, emphasizing leadership in complex projects, cross-branding initiatives, and client-centric outcomes. It highlights opportunities for impactful work, collaboration with global teams, and professional growth within a high-performance ecosystem.

Java Application Architect – Legacy Modernization

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role as an IBM Application Architect focused on transforming businesses through technical leadership and solving complex problems using advanced technologies. The position requires expertise in Java development, cloud technologies, and collaboration with clients and stakeholders.

Administrateur systèmes TI

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility emphasizes high-tech manufacturing, employee growth, and competitive benefits. The role involves managing IBM systems and cloud environments, with strict security and eligibility criteria for Canadian citizens.

Power Systems and Cloud Business Leader, ISA

Company: IBM

Location: New Delhi, IN

Posted Dec 09, 2025

The role of a Technology Sales Manager at IBM involves driving team collaboration, building client relationships, and executing complex sales strategies to achieve business growth. The position emphasizes innovation, problem-solving, and leveraging IBM's expertise to deliver integrated solutions across diverse industries.

Accounts Payable Specialist-Chinese Bilingual

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

IBM's job description emphasizes career growth, innovation, and impactful opportunities. The role involves invoice management, tax validation, and collaboration, with a focus on professional development and contributing to technological advancements.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through technical expertise and cultural development. It highlights opportunities to work with cutting-edge technologies and make meaningful impacts while embracing diverse skills and experiences.

SAPコンサルタント

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM Consulting's career opportunities focusing on collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through strategic partnerships and technology platforms. It emphasizes curiosity, creativity, and long-term development in a supportive environment.

Werkstudent - IT Security (m/f/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights opportunities to join a global consulting organization's Security Leadership Team, gain strategic insights, and advance as an IT Security Consultant. The role involves technical expertise, innovation, and collaboration across public and private sectors, with requirements including bachelor's degrees and fluency in English and German.

Package Consultant-SAP HANA FIN VIM

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role's focus on technical expertise and impactful solutions. It outlines responsibilities, required experience, and preferred skills for consultants working on complex projects with IBM's technology platforms.

SAP Consultant (AIF & Interfaces)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, career growth opportunities, and technical expertise in SAP integration. It highlights the importance of strategic partnerships, technology platforms, and cross-functional teamwork in delivering impactful solutions.

DevOps Engineer

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers a supportive environment with career growth, training, and innovative projects. The role involves DevOps expertise, collaboration with clients, and a focus on continuous learning and security practices.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages