Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Java developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions for innovative companies. The position emphasizes collaboration with global clients, technical expertise, and opportunities to work with cutting-edge technologies. Responsibilities include problem-solving, stakeholder engagement, and delivering high-performing applications.

Package Consultant-SAP HANA FIN CO

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This text describes a role in IBM Consulting involving collaboration with global clients, technical expertise in SAP systems, and responsibilities such as implementation, testing, and integration. It highlights opportunities for innovation and impact in hybrid cloud and AI projects.

Operations Buyer and Catalog Admin

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights an Operations Buyer role at IBM, emphasizing opportunities to lead in technology, solve complex problems, and collaborate with clients. Responsibilities include procurement operations, vendor management, communication skills, and ERP tools proficiency. The position requires 3+ years of procurement experience and a proactive attitude, with a focus on client-facing collaboration and audit readiness.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM CIC offers career growth, training, and a supportive environment with opportunities for innovation and professional development.

Software Engineering Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks innovative software developers to drive technological advancements, focusing on EDA tools and collaborative problem-solving in cutting-edge projects. The role emphasizes impactful work with industry-leading products, requiring expertise in programming, algorithms, and digital design while fostering teamwork in agile environments.

Software Engineer - OpenSearch

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

IBM seeks software engineers to develop AI PaaS solutions using OpenSearch and Cassandra, collaborating with open-source communities. The role requires expertise in Java, distributed systems, and cloud technologies, with opportunities for growth and innovation.

Full Stack Developer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

This job description outlines a role focused on developing platform features, collaborating with cross-functional teams, and maintaining technical documentation. It requires expertise in React, TypeScript, Node.js, and cloud technologies, with experience in Agile methodologies and AI-assisted development.

Package Consultant-SAP Ariba

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, focusing on Supply Chain solutions using Ariba. It requires extensive SAP Ariba experience and leadership in implementations.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training programs, flexible working, and diverse projects. It showcases a positive culture focused on client impact and professional development.

IBM CISO - Cybersecurity Forensic Analyst

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

The text describes IBM's Cybersecurity Incident Response Team (CSIRT) role in protecting internal and client systems from cyber threats. It outlines responsibilities like incident triage, threat analysis, and collaboration with security teams, along with required technical expertise and qualifications for cybersecurity analysts.

Package Consultant-SAP HANA FIN CO

Company: IBM

Location: Noida, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation in hybrid cloud and AI solutions. It outlines role responsibilities, required education, and technical skills needed for the position.

IBM Consulting Interns

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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