Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Software Engineer - Cloud Platform , Langflow

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing growth, collaboration, and expertise in Kubernetes and cloud infrastructure. The role involves designing scalable systems and contributing to cutting-edge technologies with a focus on customer impact.

Product Manager, Inventory Optimization

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

This text promotes IBM Maximo Inventory Optimization (MIO) as an industry-leading cloud-based platform for asset-intensive organizations. It highlights measurable benefits like reducing unplanned downtime by up to 50%, cutting inventory costs by 40%, and increasing service levels by 25%. The job posting seeks a Technical Product Manager with expertise in MRO inventory and supply chain operations to lead product execution and ensure alignment with industry needs.

Software Developer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

IBM Software seeks a skilled developer to create innovative cloud-native solutions, emphasizing collaboration, growth, and cutting-edge technologies. The role involves designing features, maintaining code quality, and working with advanced tools like Kubernetes and Docker, while contributing to a dynamic team focused on customer-centric innovation.

Technical Pre-Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)

Company: IBM

Location: Valencia, ES

Posted Dec 09, 2025

This text promotes a Technical PreSales Specialist role at IBM in Valencia, highlighting opportunities for international career growth, collaboration with global companies, and benefits like competitive compensation, professional development, and a supportive work environment.

Package Consultant-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and the role of an SAP Consultant in driving innovation through technical expertise and strategic solutions.

[AI] Research Tokyo Student Intern(TRL)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

IBM Research offers an opportunity to work on cutting-edge AI technologies with competitive salaries and benefits. The position emphasizes innovation, problem-solving, and cultural adaptability, with specific requirements for technical skills and education.

Package Consultant-SAP HANA SCM PM

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities for professional growth through cross-functional teamwork and innovative project delivery.

Application Developer-EAI

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI technologies, and responsibilities involving software development lifecycle activities. It highlights technical expertise requirements and preferred skills in B2Bi integration tools.

Application Developer - DevOps - Public Sektor (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role at IBM's Client Innovation Center focusing on technical expertise, innovation, and collaboration with development teams. Responsibilities include Java application development, CI/CD pipelines, and cloud technologies. The position emphasizes diversity and equal opportunities.

Technical Support Representative- Guardicore

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing opportunities to work with global clients on hybrid cloud and AI projects, collaboration with industry visionaries, and professional growth through a culture of innovation and empathy. It outlines technical requirements and the importance of expertise in microsegmentation and security technologies.

Entry Level Software Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM seeks developers to innovate in quantum and AI technologies, emphasizing collaboration, technical expertise, and problem-solving in cutting-edge storage solutions. The role highlights opportunities to work on advanced systems, contribute to industry-leading products, and drive impactful innovations with a focus on trusted platforms and scalable infrastructure.

Professionnel en procédés pour les solutions d'assemblage de nouvelles générations

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility highlights advanced manufacturing capabilities, competitive employee benefits, and innovative job opportunities with a focus on technology and professional development. The role involves developing new production processes and working in a secure, stimulating environment with career growth potential.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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