Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Integration Java Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This job posting seeks an API Developer for the CBS Integration team in Bucharest, requiring expertise in Java, API development, and integration technologies. Responsibilities include designing, testing, and documenting APIs, collaborating with PMs and architects, and ensuring secure and high-performing solutions. The role offers opportunities to work with cutting-edge technologies and engage in strategic discussions with stakeholders.

Software Developer Intern (16 months)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

IBM Developer Skills Network offers a 16-month internship with opportunities to work on large-scale systems, learn cutting-edge technologies, and contribute to global projects. The role emphasizes innovation, technical writing, and software development with a supportive environment and career growth potential.

Industry Consultant - Industrial Services

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role in consulting for manufacturing clients, leveraging advanced technologies and collaboration. IBM offers career growth and innovation opportunities through its culture of supporting diverse expertise and global client engagement.

SAP Data Lead

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting with opportunities for longterm client collaboration, career growth, and impactful work on hybrid cloud and AI projects. The role requires expertise in SAP HANA MDG and offers professional development in a supportive environment.

Full Stack Software Developer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

This job description seeks a Senior Software Engineer with expertise in Zero Trust security, DNS, and cloud-native development. The role involves designing secure systems using Python, Go, and React, with collaboration on innovative projects integrating security protocols and distributed systems. Required skills include experience with Docker, microservices, and security-centric infrastructure, while preferred qualifications involve Zero Trust networking and compliance frameworks.

MP&O Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a job role requiring SAP expertise in defense and security solutions, emphasizing cross-functional collaboration, project delivery experience, and understanding of integration aspects across HR, finance, and supply chain. It highlights the need for proven experience in defense environments and acting as a trusted advisor for business transformation.

Talent Acquisiton Recruiter キャリア採用担当

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

This job posting highlights opportunities to shape IBM's future through talent acquisition, collaboration with global teams, and innovative recruitment approaches. The role requires Japanese and English proficiency, with responsibilities spanning candidate sourcing, hiring manager coordination, and strategic recruitment planning.

Senior Data Scientist-Artificial Intelligence

Company: IBM

Location: New York, US

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on AI and healthcare innovation, emphasizing collaboration with global clients, developing AI models for healthcare applications, and working with cross-functional teams. It outlines required expertise in machine learning, data analysis, and cloud platforms, while offering flexibility to work from anywhere in the US.

Client Service Manager

Company: IBM

Location: Bogota, CO

Posted Dec 09, 2025

The text outlines a technology leadership role requiring strategic planning, AI adoption, team coordination, and vendor management, with emphasis on innovation and operational efficiency.

デザインアンドコンストラクション(D&C)・プログラムマネージャー

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description outlines a role managing DampC projects across regions, ensuring compliance with LEED and WELL standards, overseeing budget management, stakeholder communication, and risk mitigation while requiring 15+ years of experience in facility management and bilingual skills.

SAP EAM Data Governance Package Consultant Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines an SAP consultant role at IBM requiring expertise in Plant Maintenance, leadership skills, and technical knowledge. It emphasizes experience with SAP modules, project management, and data governance.

[IBM Japan:iX] UI/UX Designer・Design Consultant

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

The text describes a career in IBM Consulting emphasizing collaboration, innovation, and global impact. It highlights opportunities for growth, technology expertise, and a culture of evolution. Required skills include Japanese proficiency, design experience, and technical knowledge.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages