Excellent Customer Experience Jobs

1,762,667 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

System and Board Design Engineer (f/m/x)

Company: IBM

Location: Ehningen, DE

Posted Dec 09, 2025

IBM seeks a System and Board Design Engineer to innovate in high-performance computing. Collaborate globally on cutting-edge projects with expertise in signal/power integrity, PCB design, and automation. Requires a Master's in Electrical Engineering and proficiency in CAD tools.

Sales Development Rep, Apptio - Japan - SDR

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job posting seeks a Sales Development Representative in Japan to support Apptio's enterprise sales efforts. The role involves lead generation, outbound outreach, and collaboration with marketing and field sales teams. Candidates must have 5+ years of IT industry experience, CRM proficiency, and strong communication skills. Apptio emphasizes its culture of transparency, customer focus, and innovation in technology investment management solutions.

2026 Client Engineering Intern

Company: IBM

Location: Jakarta, ID

Posted Dec 09, 2025

IBM's technology sales role emphasizes collaboration, technical expertise, and people skills to solve complex business challenges. The position offers growth opportunities, a supportive team environment, and a focus on innovation through cloud, AI, and security solutions. Applicants are sought for their technical education, communication abilities, and willingness to engage in a dynamic internship program.

Advisory Software Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

This text promotes IBM's software engineering opportunities, emphasizing innovation, career growth, and cutting-edge AI technologies. It highlights roles in developing enterprise-level solutions, working with advanced tools, and contributing to transformative projects within a supportive team environment.

Oracle Cloud HCM Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text promotes IBM CIC's career opportunities, emphasizing growth, training, inclusive culture, and benefits like flexible working and certifications. It highlights roles in Oracle Cloud HCM with technical expertise requirements and a focus on innovation.

Application Developer-AWS Cloud FullStack

Company: IBM

Location: Mysore, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities to drive innovation. It highlights the role's focus on solving client problems, building trust, and leveraging IBM's technology platforms for impactful outcomes.

Project Manager-Application Operations

Company: IBM

Location: Taipei, TW

Posted Dec 09, 2025

IBM Software careers offer opportunities to lead innovative projects, collaborate in agile teams, and drive cloud-native solutions with growth potential.

Senior Software Engineer - HashiCorp Terraform Stacks

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights opportunities to work on innovative cloud-native solutions, collaborate with global teams, and contribute to open-source projects. The role emphasizes career growth, technical expertise in Terraform and Go, and impactful contributions to the infrastructure-as-code community.

Project Manager SAP

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM Consulting's focus on global client collaboration, innovation in hybrid cloud and AI, professional growth opportunities, and impactful project management roles with strong technical and leadership requirements.

Senior Content Designer

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This text promotes an IBM Software career opportunity emphasizing innovation, global growth, and collaborative design work. It highlights roles in creating AI-powered solutions, user-centric content experiences, and cross-functional teamwork to deliver exceptional customer outcomes.

Brand Sales specialist

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

IBM's AI and data platform enables organizations to leverage data across hybrid environments, creating value through trust and innovation. The role involves driving platform adoption, building client relationships, and collaborating on solutions that align with business goals.

セールス(製造領域)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job posting highlights opportunities to work with global clients, drive innovation through AI and SaaS solutions, and grow within IBM's supportive culture. The role involves consulting, project management, and collaboration across industries, with a hybrid work model offering flexibility.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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