Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Brand Technical Specialist Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's internship program emphasizes collaborative innovation, technical expertise, and client-centric solutions. The role involves building credibility, developing proposals, and leveraging technology to drive digital transformation. It offers growth opportunities with a focus on teamwork and professional development.

Intern 2026: IBM Research AI Systems

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Research emphasizes innovation and problem-solving in technology development. The project focuses on improving multimodal data processing systems through AI and software optimizations. Required skills include experience with AI frameworks and programming languages, with a preference for advanced degrees.

Customer/1 Developer (C/1)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing global client collaboration, strategic partnerships, and technical expertise in billing systems and programming languages.

Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern, September Start)

Company: IBM

Location: Markham, CA

Posted Dec 09, 2025

This text promotes an internship opportunity at IBM's Ecosystem team, highlighting skills development in B2B sales, solution selling, and partner engagement. It emphasizes hands-on training, real business impact, and professional growth in a dynamic environment.

Quality Engineer-Middleware

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a Middleware Testing Practitioner role at IBM Consulting, emphasizing technical expertise, automation skills, and experience with specific tools. It details responsibilities, required education, and technical qualifications for the position.

HR Transformation Centre of Competence (CoC) Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Consulting is seeking an HR Transformation Consultant to leverage their successful AI-led HR transformation experience, focusing on inspiring clients, data-driven opportunities, and global team collaboration through proven methods and domain expertise.

Application Developer-Oracle eBS

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships. It outlines responsibilities involving solution development, Oracle ERP implementation, and Agile methodologies, along with educational and technical requirements.

Application Developer-Cloud FullStack

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring software development, collaboration, and expertise in Java, Spring Boot, and microservices. The position emphasizes innovation, stakeholder engagement, and continuous learning within IBM's consulting ecosystem.

Entry Level Back End Developer 2026

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 09, 2025

This job description highlights IBM's opportunity to work on innovative AI projects, collaborate with top experts, and solve complex challenges. The role involves developing enterprise applications with frameworks like PyTorch and TensorFlow, working on cutting-edge hardware accelerators, and contributing to open-source efforts. It emphasizes leadership, technical expertise, and impactful problem-solving in a dynamic environment.

Technical Agent (Bilingual German and English)

Company: IBM

Location: Zagreb, HR

Posted Dec 09, 2025

IBM's job description emphasizes innovation, problem-solving, and client collaboration, highlighting opportunities to work on challenging projects and deliver exceptional technical support in a dynamic environment.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and opportunities for digital transformation. It outlines responsibilities for an Application Developer specializing in Adobe Experience Manager, requiring skills in AEM, Java, and digital solutions.

SAP Security / SAP IDM Consultant

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

This job description seeks a Principal SAP Security Consultant with expertise in leading security projects, ensuring compliance, and fostering innovation. Required skills include deep SAP security knowledge, strategic thinking, and leadership capabilities. Applicants must have NV1 clearance and a relevant degree or experience.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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