Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Implementation Engineer

Company: Nucleus Security

Location: EMEA

Posted Dec 07, 2025

Nucleus is hiring an Implementation Engineer in EMEA to support customer onboarding. The role involves deploying vulnerability management solutions and collaborating with teams. Benefits include equity, a strong company culture, and working on innovative solutions.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

Associate Program Manager

Company: Linux Foundation

Location: Remote

Posted Dec 07, 2025

The Linux Foundation is seeking an Associate Program Manager to join their Program Management Office. The role involves coordinating day-to-day activities across open source projects, facilitating meetings, maintaining documentation, and partnering with project leads and internal teams. The position is remote and requires 2-3 years of experience in program coordination or project management.

Senior Strategist - Employer Branding

Company: Blackbaud

Location: Remote

Posted Dec 07, 2025

The job posting is for a dynamic Employer Branding Leader to build and lead the employer brand strategy for Blackbaud's Global Capability Center in India. The role involves developing and executing a comprehensive employer branding strategy, creating localized EVP, managing campaigns and content, overseeing digital presence and advocacy, supporting events and campus branding, and tracking analytics and reporting. The ideal candidate should have 8+ years of experience in employer branding, marketing, or communications, preferably in a tech or GCC environment, with a proven track record of building and executing employer branding strategies.

Video Ads Editor/Strategist

Company: STERRY

Location: Remote

Posted Dec 07, 2025

STERRY is a cutting-edge marketing agency seeking a Video Ads Editor/Strategist to join their remote team. The role involves crafting high-performing video ads, collaborating with teams, and optimizing campaigns for clients across various online platforms.

Sr. Project Manager - Salesforce

Company: CORESPHERE LLC

Location: Remote

Posted Dec 07, 2025

The job posting is for a Salesforce Project Manager to lead project management processes for client engagements. The ideal candidate should have strong leadership, communication, and analytical skills, as well as experience managing end-to-end Salesforce implementations using Agile Scrum methodology. The role involves serving as the primary point of contact with government agencies, ensuring compliance with contract terms and federal acquisition requirements, and managing multiple projects and remote delivery teams.

Digital Marketing Campaign Assistant

Company: GrowthAssistant

Location: Remote

Posted Dec 07, 2025

This job posting seeks a Digital Marketing Campaign Assistant to manage paid ad campaigns across Facebook, Instagram, and Google Search, with responsibilities including creative editing, reporting, email marketing support, and Salesforce CRM tasks. The role requires 12 years of experience in digital marketing and proficiency with specific tools, offering a salary range of $45,000-$55,000 monthly along with remote work benefits.

Data Visualization Engineer 5 - Content & Studio

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages its position as both a content distributor and producer to create data-driven insights for decision-making. The Tools & Insights team within Data Science & Engineering builds data storytelling products for content, partnering with strategists, data scientists, and engineers to create a holistic story through data visualization applications.

Security Software Engineer - ML Detection Engineering

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team is looking for an experienced candidate to help mature and expand their detection frameworks, platforms, and portfolio using machine learning capabilities.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

Video Editor

Company: Bamboo Works

Location: Remote

Posted Dec 07, 2025

The job posting is for a Video Editor position with a content creation business based in Scotland. The role involves editing various types of video content for clients across industries, including short-form social media videos, long-form vlogs, and event highlight reels. The position requires 3+ years of experience in editing short-form and long-form videos, proficiency in editing software like Adobe Premiere Pro or Final Cut Pro, and strong storytelling and pacing skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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