Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Cybersecurity Architect

Company: Guidehouse

Location: Remote

Posted Dec 05, 2025

The job posting is for a Cybersecurity Architect position at Guidehouse. The role involves designing and implementing secure solutions across modern infrastructure, collaborating with teams, and ensuring compliance with security standards. The position requires a bachelor's degree, 5+ years of experience, and relevant certifications. Guidehouse offers a comprehensive benefits package and a competitive salary range.

AI Social Content Creator (ADHD)

Company: Inflow

Location: Remote

Posted Dec 05, 2025

Inflow is an ADHD management app that provides expert-led learning, practical tools, and community support to help people with ADHD thrive. The company is ambitious, values logic and honesty, and is looking for a creative AI-native content creator based in Spain or Portugal to scale impactful ADHD content across social media platforms.

Sr. Technical Success Architect

Company: Platform Science

Location: Remote

Posted Dec 05, 2025

Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.

Software Engineer II

Company: Horace Mann

Location: Springfield, IL

Posted Dec 05, 2025

This job description outlines a Software Engineer II role focusing on developing AI-enhanced applications using modern tools like React.js and Terraform. Responsibilities include software development, collaboration with cross-functional teams, and continuous learning in emerging technologies.

Data Scientist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.

Linux Devices Software Engineer

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.

Manager - Strategy & Analytics

Company: Influential

Location: Remote

Posted Dec 05, 2025

Influential is seeking a Manager Strategy & Analytics to drive influencer marketing initiatives for luxury beauty clients. The role involves developing data-driven strategies, presenting insights to clients, optimizing campaigns, and providing business justifications for investments. The ideal candidate has 5+ years of agency experience, knowledge of social platforms, proficiency in influencer marketing platforms, and strong analytical and communication skills.

Staff Engineer - Development Lifecycle

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is seeking a leader to make Ubuntu the best choice for mission-critical systems in highly regulated industries like automotive, aerospace, and industrial robotics. The role involves transforming complex demands into engineering excellence, leading teams, defining quality standards, and establishing strategic relations with external partners.

Senior Growth Marketing Manager

Company: SuccessKPI Inc.

Location: Remote

Posted Dec 05, 2025

This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.

Fractional CFO

Company: Alta Advisors

Location: Remote

Posted Dec 05, 2025

Alta Advisors is a boutique strategic finance and accounting firm supporting ambitious venture-backed startups in deeptech, hardtech, and applied AI. They are hiring an experienced Fractional CFO to lead financial strategy, operations, fundraising, and reporting for their growing roster of clients. The role offers high-impact leadership, support from a high-caliber team, and significant earning potential.

Customer Support Agent

Company: CRAE GROUP

Location: Europe

Posted Dec 05, 2025

CRAE GROUP promotes itself as a fast-growing B2B service provider offering competitive salaries, remote work flexibility, and opportunities for growth. The job posting emphasizes a dynamic work environment, strong communication skills, and performance-based bonuses.

Frontend Engineer

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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