Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Lead AWS Developer
Company: IBM
Location: Cheltenham, GB
Posted Dec 05, 2025
The role is a Lead Developer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves leading a team of developers, overseeing software development life cycle, collaborating with cross-functional teams, and leveraging AWS expertise. The company offers regular promotions, feedback, training opportunities, diversity and inclusion, and work-life balance benefits.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on creating AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance. A bachelor's degree is required, with a preference for a master's degree. Required expertise includes Kubernetes, AWS/GCP/Azure, Terraform, Helm, IaC, Linux systems, networking, security, monitoring tools, automation, scripting, incident management, and CICD pipelines.
Back-end Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
The text describes a role focused on end-to-end feature development for a cloud platform, requiring experience with TypeScript, Node.js, REST APIs, AI integration, containerization, and Agile methodologies. The role involves collaboration, code reviews, documentation, and mentoring team members.
Managing Consultant - SAP S4 HANA PP/QM
Company: IBM
Location: No City, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on validating SAP SCM Supply Chain Management functionality, particularly Production Planning modules on the SAP S4HANA platform. The role involves collaborating with stakeholders, developing test cases, performing various testing activities, and supporting go-live and post-go-live activities.
Application Architect - COBOL to Java
Company: IBM
Location: Bucharest, RO
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Lead Software Engineer position that involves developing an automated refactoring tool to translate COBOL to Java. The role requires expertise in Java, problem-solving skills, and collaboration with clients worldwide.
Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 05, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. Collaboration with developers, designers, and product managers is emphasized to ensure software aligns with user expectations and meets quality standards.
Security Consultant - SOAR
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on working with clients globally, improving hybrid cloud and AI, and leveraging IBM's technology platforms. It highlights the importance of curiosity, continuous learning, and collaboration. The role involves security incident investigation, SIEM tool management, threat hunting, and change management.
Oracle Data Architect
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading solution architecture and presales for reporting and analytics solutions on Oracle cloud. It outlines the required education, technical expertise, and responsibilities, emphasizing the use of Oracle's analytics offerings and data warehouse solutions.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 05, 2025
The Client Innovation Center Zagreb in Croatia is a strategic IBM center for global delivery of technology support services. The role involves remote technical support of IBM hardware and software products, providing troubleshooting, problem determination, and assistance with product documentation. The position requires fluency in German and English, good communication skills, and the ability to coordinate multiple tasks.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include scaling an existing RAG code base for a production-grade AI application, developing POCs, and collaborating with development teams. Required skills include proficiency in Python, AI frameworks, and cloud platforms like Azure.
Delivery Consultant, DB2 on z/OS
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes the role of a Delivery Consultant at IBM Technology Expert Labs, where they work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires technical expertise in IBM products, problem-solving skills, and the ability to collaborate with clients to address real business challenges. The position offers excellent onboarding, a collaborative culture, and opportunities for career advancement.
Complex Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
IBM Consulting seeks skilled consultants with SAP expertise in project management. The role involves leading teams, managing large-scale strategic projects, and delivering end-to-end implementations. The company values curiosity, continuous learning, and long-term career growth.