Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Security Consultant - Opswat

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

This job description outlines a cybersecurity role at IBM Consulting, focusing on Opswat integration, client collaboration, and compliance. It requires a bachelor's degree, 25 years of experience, and expertise in secure content management.

Service Designer - Public Sector

Company: IBM

Location: Leicester, GB

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The position requires designing end-to-end service journeys, facilitating understanding of user experiences, and embedding design practices within organizations. The role emphasizes long-term career growth, collaboration, and making meaningful changes for clients.

Business Intelligence and Analytics Senior Managing Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role involves deploying modern SAP Analytics Reporting offerings, working directly with customers, leading project teams, and supporting sales activities. The candidate should have strong experience managing SAP Analytical and Reporting workstreams, proven experience leading full lifecycle implementation projects, solid knowledge in FP&A, and hands-on experience with SAP Analytics technologies.

Software Developer - Data

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job posting seeks an experienced Data Developer with expertise in Data Engineering, ETL, ELT, DataStage, PL/SQL, and Java. The role involves designing, developing, and maintaining scalable applications, integrating with messaging systems, and contributing to modernization initiatives using AI-driven approaches.

Fullstack Python developer

Company: IBM

Location: Vilnius, LT

Posted Dec 04, 2025

The role involves designing and developing software solutions for hybrid cloud and AI, requiring expertise in Python, databases, and Agile practices. It emphasizes technical skills, cloud certifications, and collaboration in innovation centers worldwide.

Oracle AMS Project Manager

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text is a job description for a role at IBM, focusing on career development and collaboration with clients to drive digital transformation using hybrid cloud and AI. The role involves managing resources, supporting clients, and working with various technologies like Oracle Cloud ERP and HCM.

Software Development manager-Python & AI Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Infrastructure is a catalyst that enables the world to function better by providing hybrid cloud infrastructure to meet clients' demands. The role involves leading a team of engineers to design and develop AI-based features, optimize existing products, and drive out-of-box performance for key workloads. The position requires strong leadership skills, technical expertise, and a track record of delivering complex projects.

Service Designer

Company: IBM

Location: Manchester, GB

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, collaborating with clients globally to improve hybrid cloud and AI journeys. The Service Designer role focuses on designing end-to-end service journeys, facilitating understanding of user experiences, embedding design practices, and working with user researchers to shape holistic user experiences.

Workday HCM & Compensation Consultant

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting as a Workday Consultant. The role involves working with clients globally to improve hybrid cloud and AI solutions. The consultant will lead and implement expert services using IBM's offerings and technologies, focusing on user experience, performance, reliability, and scalability. The position requires at least 5 years of experience in Workday, agile experience, and Workday certification.

Data Scientist

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM's CIO Technology Platform Transformation team focuses on modernizing infrastructure with AI and cloud computing, driving innovation and enhancing cybersecurity. The role involves developing AI solutions, collaborating across departments, and ensuring scalable, ethical tech implementations.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This role involves working with clients on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth through technical expertise and strategic engagement.

Consultor SAP TM

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term relationships with clients, collaboration, and working with visionaries across industries. It highlights the importance of curiosity, continuous learning, and challenging the norm to drive innovation and impact. The role of an SAP TM Consultant is also mentioned, emphasizing client-centric solutions, expertise in SAP Transportation Management, and continuous improvement.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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