Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sr. Sales Manager - Kraken Institutional

Company: Kraken

Location: Hong Kong,Taiwan, Province of China

Posted Dec 20, 2025

Kraken promotes its mission-driven approach to crypto adoption, highlighting a global team, industry leadership, and opportunities for experienced professionals to shape the future of cryptocurrency through innovative products and institutional sales roles.

Software Engineer - Builds

Company: Vercel

Location: UK,Germany

Posted Dec 20, 2025

This job posting highlights a Software Engineer role at Vercel focused on building scalable CICD systems, collaborating with open-source projects, and offering competitive benefits. It emphasizes remote work flexibility, professional growth opportunities, and a commitment to inclusive hiring practices.

Data Scientist

Company: KoBold Metals

Location: USA

Posted Dec 20, 2025

KoBold leverages AI and advanced sensors for mineral exploration, achieving significant discoveries with less capital. They're hiring a Data Scientist to enhance their exploration tools and drive innovation in critical metal discovery.

Product Success Manager

Company: CommerceIQ

Location: USA

Posted Dec 20, 2025

The Product Success Manager role combines technical and commercial expertise to configure CommerceIQ platforms, guide customers, and drive adoption. It offers competitive compensation and benefits, ideal for professionals in SaaS environments.

Senior Fullstack Engineer I (Golang & React|Typescript)

Company: TrueML

Location: Argentina,Mexico

Posted Dec 20, 2025

TrueML, a mission-driven financial tech company, uses machine learning to enhance customer experiences for distressed borrowers. They seek a Senior Engineer to develop payments infrastructure, collaborate with UX teams, and contribute to innovative solutions. The role offers competitive compensation and a dynamic, inclusive work environment.

Sr Banking & Payments Manager

Company: Kraken

Location: UK

Posted Dec 20, 2025

Kraken is a mission-focused crypto company dedicated to global financial inclusion through innovation. They offer roles in banking and payments, emphasizing collaboration and security, with a diverse, remote team across 70+ countries.

Backend Product Software Engineer - Financial Data

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This role involves modernizing Dropbox's financial infrastructure, collaborating across teams, and driving innovation in scalable systems. The position emphasizes shaping future commerce systems, owning complex projects, and contributing to cloud-native architectures with global impact.

Product Manager - Developer Tools

Company: Figma

Location: USA

Posted Dec 20, 2025

Figma seeks a Product Manager with 5+ years of experience to lead dev tools initiatives, emphasizing collaboration, problem-solving, and innovation. The role offers a competitive salary range, equity, and comprehensive benefits, with opportunities to impact user experiences through emerging technologies.

Intermediate Backend Engineer (Ruby on Rails), Plan: Knowledge

Company: GitLab

Location: APAC,EMEA

Posted Dec 20, 2025

This role involves developing backend services and APIs for GitLab's knowledge management tools, focusing on scalability and collaboration with cross-functional teams. The position emphasizes creating robust systems, improving performance, and fostering a collaborative environment for both technical and non-technical users.

Staff Backend Engineer - PHP + Go

Company: Hostaway

Location: Europe

Posted Dec 20, 2025

Hostaway offers a remote backend engineer role in Europe with competitive pay, equity, and a dynamic team culture. The position involves integrating with partners and solving scalability issues, requiring expertise in PHP/Go and cloud technologies.

Senior Data Scientist - Ads

Company: Reddit

Location: USA

Posted Dec 20, 2025

Reddit seeks a Senior Data Scientist to enhance their advertising platform through advanced data science and machine learning. The role offers remote work flexibility, competitive compensation, and benefits like healthcare, equity, and professional development opportunities. The team focuses on improving advertiser value and platform measurement while fostering innovation in ad technology.

Regional Sales Director - Enterprise

Company: Grafana Labs

Location: EMEA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director with leadership experience, strategic sales expertise, and technical background. The role involves team development, revenue growth, and cross-functional collaboration, with competitive compensation and ownership opportunities.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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