Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Technical Support Engineer

Company: Magnet Forensics

Location: UK

Posted Dec 02, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Technical Support Engineer to provide frontline technical support to customers using their mobile access and extraction suite of products. The role involves delivering exceptional customer service, maintaining case health, collaborating with teams, and contributing to a customer-facing knowledge base.

Content Designer Monopoly GO!

Company: Scopely

Location: UK

Posted Dec 02, 2025

Scopely is seeking a Content Designer for their Monopoly GO game, which is a key franchise enjoyed by millions of players worldwide. The role involves designing high-quality themes and narratives, creating clear copy, collaborating with global teams, and staying updated on mobile gaming industry trends.

Staff Backend Software Engineer - Developer Experience

Company: Canva

Location: New Zealand

Posted Dec 02, 2025

Canva is a company that is redefining how the world experiences design. They offer a flexible work environment with campuses in Sydney and Melbourne, and coworking spaces in other cities. The company is focused on leading the design and implementation of AI-powered SDKs and platform APIs to empower developers. They are looking for a Staff Software Engineer to lead the design and implementation of these SDKs and APIs, and to partner with cross-functional teams to ensure exceptional developer ergonomics and scalability.

Data Migration Engineer

Company: NECSWS

Location: UK

Posted Dec 02, 2025

The company is seeking an experienced Data Migration Engineer to support a large-scale migration project. The role involves designing, developing, and executing migration strategies to ensure data is transferred accurately, securely, and efficiently. The ideal candidate should have strong SQL expertise, particularly in MySQL, and be able to take ownership of migration tasks, identify risks, and collaborate with stakeholders.

Sr Account Executive

Company: KlearNow.ai

Location: UK

Posted Dec 02, 2025

KlearNowAI promotes its mission to futurize global trade through AI-powered solutions, emphasizing empowerment of supply chains and a people-first culture. The company highlights opportunities for growth, innovation, and impactful roles in logistics, with a focus on diversity and professional development.

Director Trust & Safety, Player Care - Monopoly GO!

Company: Scopely

Location: UK,Ireland,Portugal

Posted Dec 02, 2025

Scopely is seeking a Director of Trust and Safety to lead a high-performing team in ensuring player integrity, security, and confidence across their games and services. The role involves building and scaling a multidisciplinary Trust & Safety organization, driving counter-cheating excellence, protecting player accounts, managing key tech partnerships, shaping policy and process, collaborating across teams, and owning business outcomes.

Solution Engineer

Company: Yubico

Location: France

Posted Dec 02, 2025

Yubico, a secure authentication leader, emphasizes global security and employee well-being. They offer flexible work and philanthropy, seeking Solutions Engineers for growth.

Assistant Controller

Company: Shippo

Location: USA

Posted Dec 02, 2025

Shippo is a shipping platform that provides ecommerce businesses with competitive shipping rates, label printing, automated international documents, shipment tracking, and returns processing. The company's Finance team is seeking a Senior Manager/Director Assistant Controller to lead and scale core operational accounting processes, including payroll, benefits, accounts payable, reimbursements, operating expenses, and tax. The ideal candidate will have 10+ years of progressive accounting experience, strong knowledge of US GAAP and operational accounting best practices, and experience using Ramp and Netsuite.

Associate Machine Learning Engineer - Trust & Safety Intelligence

Company: Spotify

Location: USA

Posted Dec 02, 2025

The text highlights Spotify's Trust & Safety team developing AI/ML systems for platform safety, emphasizing innovation, collaboration, and compliance. It outlines roles in building scalable models, ensuring transparency, and fostering inclusive workplaces while showcasing the company's mission and benefits.

Database Administrator

Company: ImageTrend

Location: USA

Posted Dec 02, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They value innovation, client commitment, and world-class implementation and support. The Database Administrator role is responsible for ensuring database stability, security, and performance, collaborating with development teams, and maintaining data integrity.

Software Development Engineer in Test

Company: Magnet Forensics

Location: USA

Posted Dec 02, 2025

Magnet Forensics is a global leader in digital investigative software development. They are expanding their team and seeking a Software Development Engineer in Test (SDET) to join their Quality Assurance team. The company offers competitive compensation, benefits, and a commitment to continuous learning and diversity.

Media Supervisor - Paid Social

Company: EVERSANA

Location: USA

Posted Dec 02, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide next-generation creative, media, and data analytics services for clients. The company values diversity, inclusion, and patient-centricity. They are looking for a Media Supervisor Paid Social to lead and manage paid social campaigns for health and life sciences clients.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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