Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Machine Learning Engineer

Company: Gametime United

Location: Remote

Posted Dec 01, 2025

The Machine Learning team is responsible for designing, developing, and deploying cutting-edge AIML solutions, owning the full lifecycle from ideation to production. The role involves working closely with the ML Platform and Data Science teams to maximize the impact of ML across every area of the business. Key responsibilities include designing and implementing AIML solutions, taking end-to-end ownership of the machine learning lifecycle, driving business impact, leveraging and contributing to the ML platform, setting technical standards, and evangelizing ML throughout the organization.

Software Engineering Manager - Sustaining Engineering

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for Sustaining Engineering to lead a distributed team and improve various open source software. The role offers a rewarding career working with the best people in technology.

Software Developer (Backend SaaS)

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They offer a rewarding career for software engineers passionate about open source, Linux, Python, and web services. Landscape, their management tool, is used to deploy, monitor, and manage fleets of Ubuntu systems.

Lead Product Manager- Monopoly Go!

Company: Scopely

Location: Remote

Posted Dec 01, 2025

Scopely is seeking a Lead Product Manager for their Monopoly GO team, emphasizing innovation and player engagement. The role involves leading product features, collaborating with teams, and requiring expertise in F2P games. The company highlights global impact and offers competitive compensation.

Risk Partnerships Manager - Banks & Treasury

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate new business opportunities. The Risk Partnerships team is responsible for building and maintaining relationships with key partner banks to manage risk for Stripe's business activities. The role involves collaborating with global financial partners to develop and deliver solutions that build Stripe's Global Payments and Treasury Network, while enhancing risk management interactions and executing high-impact initiatives.

Growth Product Manager - Loyalty

Company: Trafilea

Location: Remote

Posted Dec 01, 2025

Trafilea is a consumer tech platform with $1B+ revenue and 12M+ customers seeking a Growth Product Manager to lead loyalty initiatives. The role involves driving subscription growth through data-driven strategies, cross-functional collaboration, and innovative subscription models in a dynamic global team environment.

Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team. They are hiring engineering managers to lead teams and optimize Ubuntu for various hardware platforms, with a focus on open source technologies and cutting-edge hardware.

Partnerships Account Executive

Company: Array

Location: Remote

Posted Dec 01, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs deliver consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace. The company is remote-first, focused on high-performing individuals, and seeks a seasoned Partnership Account Executive to drive revenue growth through strategic partnerships.

Linux devices software engineer - snapd

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical promotes itself as a leading open-source provider with a globally recognized platform, offering innovative roles in Linux development and emphasizing collaboration, growth, and global opportunities.

Lead Engine Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 01, 2025

CD PROJEKT RED seeks a Lead Engine Programmer to develop innovative RPGs and large-scale open-world games. The role involves technical leadership, team mentoring, and Unreal Engine expertise. The company offers competitive compensation, flexible work arrangements, comprehensive benefits, and a casual, international work environment.

Senior Asset Pipeline TD

Company: CD PROJEKT RED

Location: Remote

Posted Dec 01, 2025

CD PROJEKT RED is seeking a Senior Asset Pipeline TD to join their team working on Cyberpunk 2, the sequel to Cyberpunk 2077. The role involves designing and maintaining custom tools, developing import/export pipelines, and providing technical support. The company offers a hybrid or fully remote work environment, competitive pay, and various benefits and perks.

Staff Data Scientist, Inference - Customer Support

Company: Airbnb

Location: Remote

Posted Dec 01, 2025

The text describes a Staff Data Scientist role at Airbnb's Customer Support team, focusing on causal inference and experimentation to improve customer support experiences. The role involves building segmentation models, determining allocation strategies, measuring long-term impact, guiding experimentation, and providing strategic insights. The ideal candidate should have 9+ years of experience, strong fluency in Python and SQL, familiarity with causal inference and experimentation, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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