Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Generative AI Solution Engineer

Company: GuidePoint Security

Location: Remote

Posted Dec 01, 2025

GuidePoint Security is seeking a skilled Generative AI Engineer/Architect to join their technology team. The role involves designing, implementing, and managing secure and scalable generative AI solutions using AWS services. The position requires collaboration with IT infrastructure and information security teams to ensure adherence to enterprise security standards and industry best practices. The ideal candidate should have 5+ years of experience in cloud engineering and solutions architecture, with a focus on AWS and AI solutions. Strong understanding of generative AI concepts, LLMs, and foundational ML principles is required. Excellent problem-solving skills, communication abilities, and experience applying security principles to AI implementations are essential.

Sales Program Manager

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The GTM Operations team partners with sales to drive initiatives and improve pipeline generation. The AMER Sales Programs Manager role involves collaborating with cross-functional teams to develop and implement sales programs, optimize processes, and measure results.

Partner Development Manager - Strategic and AI Partnerships

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. The Global Partnerships team develops and manages relationships with critical technology and ecosystem partners. The company is seeking a strategic leader to drive growth at the intersection of AI, commerce, and strategic partnerships.

Support Operations Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

Apollo is seeking a highly analytical Support Operations Manager to lead process improvement, automation, and AI adoption initiatives. The role involves building dashboards, conducting analyses, managing bonus programs, and championing AI-powered solutions to enhance support efficiency and scalability. The ideal candidate has 3-5 years of experience in support operations, program management, and AIdriven tools, with strong analytical and communication skills.

Senior Software Engineer - Scientific Computing

Company: KoBold Metals

Location: Remote

Posted Dec 01, 2025

KoBold leverages AI and advanced sensors for mineral exploration, highlighting successful discoveries and seeking skilled engineers to enhance their scientific computing stack for sustainable resource discovery.

Business Development Manager - Connect

Company: PLACE Corporate Careers

Location: Remote

Posted Dec 01, 2025

Transactly is seeking a Business Development Manager to expand their Connect business by securing enterprise clients and cultivating partnerships. The role offers competitive compensation, remote flexibility, and opportunities to shape the future of real estate services through innovative solutions.

Data Scientist II - Growth Marketing

Company: Pinterest

Location: Remote

Posted Dec 01, 2025

Pinterest is seeking a Data Scientist to join their marketing team and drive revenue growth through advanced marketing measurement frameworks, statistical models, and data analysis. The role involves collaborating with cross-functional teams to optimize marketing strategies, assess campaign effectiveness, and provide actionable insights to leadership.

Senior Software Development Engineer in Test

Company: Recharge

Location: Remote

Posted Dec 01, 2025

The QA group at Recharge is responsible for maintaining high quality software products through automated testing, manual feature testing, and product reliability monitoring. As a senior SDET, you will work collaboratively with engineers and product counterparts to develop products, create automation tests, review merge requests, and apply your knowledge to engineering challenges. The company values execution, engineering excellence, communication, pragmatism, bias for action, kindness and respect, and ambition.

Senior Human Resources Business Partner (HRBP) - Workplace Relations

Company: Oxfam America

Location: Remote

Posted Dec 01, 2025

This text describes a Senior HRBP role at Oxfam America, emphasizing workplace relations, compliance, and cultural initiatives. It highlights the organization's commitment to equity, justice, and employee development while outlining qualifications and expectations for the position.

Senior Manager - Human Resources Business Partner

Company: TrueML

Location: Remote

Posted Dec 01, 2025

TrueML is seeking a strategic and experienced Sr Manager HRBP to partner with leaders in TrueML Products and TrueML Shared Services while leading a team of HRBPs across the company. The role involves providing direct HRBP support to senior leaders, developing a team of HRBPs, driving workforce planning, talent management, employee engagement, and leadership development, overseeing immigration, complex employee relations, and compliance across multiple states and countries, and advising on broader people team initiatives like compensation management, total rewards, and improving team processes.

Technical Program Manager - Dropbox Dash

Company: Dropbox

Location: Remote

Posted Dec 01, 2025

Dropbox is seeking a highly skilled Technical Program Manager to lead engineering-wide programs for the Connectors team in Poland. The ideal candidate will have strong technical expertise, excellent communication skills, and experience managing large cross-functional programs. The role involves driving program development, aligning stakeholders, and ensuring successful delivery of strategic initiatives.

Senior Backend Engineer

Company: Cloudbeds

Location: Remote

Posted Dec 01, 2025

Cloudbeds is a global hospitality technology company that provides a unified platform for independent properties and hotel groups to transform operations and commercial strategy. The company offers AI-powered solutions to solve hoteliers' biggest challenges and has become the world's best hotel PMS solutions provider. The Senior Software Engineer role involves delivering exceptional product experiences to customers worldwide, working with a remote team, and contributing to the company's growth and success.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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