Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior MDM Application Engineer

Company: Twilio

Location: Colombia

Posted Nov 30, 2025

The job posting is for a MDM Senior Application Engineer role at Twilio, focusing on developing and managing their MDM practice. The ideal candidate should have 6+ years of experience in MDM, strong analytical and communication skills, and be able to define and drive the enterprise MDM strategy. The role offers competitive pay, generous time off, and opportunities for growth and learning.

Senior Android Developer

Company: Storyteller

Location: Remote

Posted Nov 30, 2025

The job posting describes a fully remote Android Developer position at Storyteller, a high-growth B2B SaaS platform. The role involves improving technical practices, leading projects, collaborating with teams, and building reusable software. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools.

Head of Sales Operations

Company: Loka, Inc

Location: Latin America,North Macedonia,Portugal

Posted Nov 30, 2025

Loka highlights its achievements, including AWS recognition, and seeks a Head of Sales Operations to drive growth. The role involves leading sales operations, integrating teams, and scaling processes. The company offers remote work, benefits, and a collaborative environment.

Account Solution Consultant

Company: Anaplan

Location: Germany

Posted Nov 30, 2025

The role of a Solution Consultant at Anaplan involves helping iconic brands solve their most pressing high-stakes challenges by architecting a new future for how companies plan, decide, and act. The position requires strategic discovery sessions, tailored demonstrations, and high-impact proof-of-concept models to showcase Anaplan's value. The ideal candidate should have a passion for problem-solving, the ability to simplify complex ideas, and experience in presales solution consulting or business transformation roles.

Software Engineering Manager - Ads Reporting

Company: Reddit

Location: USA

Posted Nov 30, 2025

The Ads Reporting team at Reddit focuses on innovation and growth, managing two workstreams to provide insights for advertisers. The Engineering Manager role involves leading teams, collaborating across departments, and ensuring technical scalability. Benefits include remote work, healthcare, and equity.

Distributed Systems Engineer 5 - Core Ad Serving Services

Company: Netflix

Location: Remote

Posted Nov 30, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Platform Engineering team focuses on building advertising systems and integrations to deliver ads using Netflix's content delivery ecosystem. They aim to ensure a seamless viewing experience for members while driving outcomes for advertisers.

Senior Android Developer

Company: Storyteller

Location: Remote

Posted Nov 30, 2025

The job posting describes a fully remote, full-time position with a high-growth B2B SaaS company called Storyteller. The role involves improving technical practices, leading projects, collaborating with teams, and building Android SDKs. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools.

Senior Sales Engineer

Company: Branch

Location: USA

Posted Nov 30, 2025

Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible financial services and building inclusive products. They value diversity, innovation, and collaboration, and are looking for a Senior Sales Engineer to manage technical aspects of the sales cycle and act as a liaison between sales, product, security, and professional services teams.

Solutions Architect II

Company: Outliant

Location: Anywhere

Posted Nov 30, 2025

Ignite Visibility is a leading digital marketing agency offering a remote Solutions Architect II role with opportunities for growth, innovation, and impactful projects. The position emphasizes strategic collaboration, technical expertise, and a supportive work environment.

B2B Revenue Operations Manager

Company: Guidebook

Location: USA

Posted Nov 30, 2025

Guidebook seeks a B2B Revenue Operations Manager to optimize sales processes, manage CRM systems, and enhance marketing automation. The role involves cross-functional collaboration and tech stack integration, with competitive compensation and benefits.

Staff Engineer, GitLab Delivery - Operate

Company: GitLab

Location: North America,Latin America,EMEA

Posted Nov 30, 2025

The role of Staff Engineer at GitLab Operate team involves leading technical direction for self-managed deployment strategy, focusing on zero-downtime upgrades and operational excellence at scale. The team serves as a bridge between GitLab engineering and self-managed customers, ensuring products are easily deployable, secure, and scalable across various environments.

Offensive Security Engineer - Agent Security

Company: OpenAI

Location: USA

Posted Nov 30, 2025

This text describes OpenAI's Security team mission and a Principal-level Offensive Security Engineer role focusing on strengthening security posture through innovative attack simulations, collaboration with defensive teams, and securing AI-powered products. The role emphasizes vulnerability hunting, automation, and influencing security strategy while requiring expertise in AI systems and offensive security operations.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages