Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Senior Software Development Engineer (Storefront)
Company: Recharge
Location: Remote
Posted Nov 29, 2025
The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.
Sales Development Representative - Twilio.org
Company: Twilio
Location: Remote
Posted Nov 29, 2025
Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.
Senior Machine Learning Engineer
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and operate in 19 countries. The company builds and scales its own DTC brands while helping talented individuals grow. They offer remote work, competitive salaries, and a dynamic team environment.
Staff Applied AI/ML Engineer - Growth
Company: Gusto, Inc.
Location: Remote
Posted Nov 29, 2025
The role is for a technical leader to drive customer-facing upsell motions at Gusto. The responsibilities include improving a model-driven recommendation platform, building lead scoring, and predicting customer preferences. The ideal candidate should have 7+ years of experience in building and deploying end-to-end ML/AI systems, deep expertise in advanced ML methods, and strong programming skills in Python.
Senior Salesforce Manager - CRM Systems
Company: GitLab
Location: Remote
Posted Nov 29, 2025
The role is for a Senior Manager to lead the Salesforce CRM Systems team, focusing on delivering innovative solutions, driving business growth, and ensuring seamless integration across the technology ecosystem. The ideal candidate should have extensive Salesforce development experience, technical leadership skills, and the ability to mentor and develop high-performing teams.
IT Project Manager
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue and 12M+ customers, they offer opportunities to work on innovative projects with global teams. The IT PM role involves managing large-scale eCommerce projects, collaborating with cross-functional teams, and aligning with strategic objectives in a remote, competitive environment.
Staff Data Scientist - Ads
Company: Reddit
Location: Remote
Posted Nov 29, 2025
Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.
Security Compliance Associate Analyst
Company: Twilio
Location: Remote
Posted Nov 29, 2025
The job posting is for a Security Compliance Associate Analyst role at Twilio. The position involves working closely with product teams to ensure compliance with security regulations and industry best practices. The role requires experience in compliance assurance, risk management, and technical security implementation. The position is remote and based in Ireland.
Specialist - Community Support
Company: Kickstarter PBC
Location: Remote
Posted Nov 29, 2025
The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.
Staff Database Engineer
Company: Array
Location: Remote
Posted Nov 29, 2025
Array is a fintech platform offering credit tools and API services. They hire database engineers with a 180-day evaluation period and provide competitive benefits like full medical coverage, unlimited PTO, and remote work flexibility.
Customer Experience Lead (Operations Support)
Company: Trafilea
Location: Remote
Posted Nov 29, 2025
Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.
Marketing Manager
Company: Canonical
Location: Remote
Posted Nov 29, 2025
Canonical promotes itself as a leading open-source provider with a global presence, emphasizing innovation, remote work flexibility, and career growth opportunities. The job posting highlights collaborative environments, competitive compensation, and a focus on technology-driven marketing strategies.