Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Engineering Manager - Localization and Site Discovery

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for an Engineering Manager to lead the Localization and Site Discovery teams, focusing on enhancing global user experience and expanding platform reach. The role offers competitive compensation, benefits, and opportunities for growth.

Medical Director

Company: Modern Health

Location: USA

Posted Nov 24, 2025

Modern Health is seeking a part-time Medical Director with psychiatry expertise to oversee high-quality psychiatric care and medical management across their digital mental health platform. The role involves clinical oversight, regulatory compliance, customer engagement, cross-functional collaboration, and industry leadership. The position is pivotal in shaping psychiatric service delivery and advancing Modern Health's reputation in the market.

Staff Security Assurance Engineer - Third Party Risk Management

Company: Databricks

Location: India

Posted Nov 24, 2025

The Databricks Security Assurance Team is seeking a Staff Security Assurance Engineer with a focus on third-party risk management. The role involves managing and maturing the third-party risk management program, conducting security assessments and audits, maintaining assessment procedures and documentation, and developing metrics. The ideal candidate should have a bachelor's degree in Computer Science or related field, 10+ years of security experience with at least 4 years in third-party risk management, and experience managing and improving third-party risk management programs.

VP, Engineering

Company: Nutrafol

Location: USA

Posted Nov 24, 2025

Nutrafol is seeking a Vice President of Engineering to lead their engineering department, set technical vision, and drive innovation. The role involves building and leading an efficient engineering organization, overseeing the complete technology stack, and developing frontend, backend, and operations teams. The ideal candidate should have extensive experience in full-stack engineering, leadership, and managing engineering teams.

Software Engineer - Security Assurance

Company: Grafana Labs

Location: USA

Posted Nov 24, 2025

The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a 100% remote company. The role involves building and maintaining security observability, compliance, and control management systems. The ideal candidate should have experience in security programs, knowledge of security standards, and strong interpersonal skills. The company values agile principles, open communication, and an OSS-first mindset.

Sr Security Assurance Engineer - Third Party Risk Management

Company: Databricks

Location: India

Posted Nov 24, 2025

The Databricks Security Assurance Team is seeking a Senior Security Assurance Engineer to help manage third-party security risk and achieve third-party certifications. The role involves operating and maturing the third-party risk management program, performing security assessments and audits, and supporting program metrics. The ideal candidate should have a bachelor's degree in Computer Science or related field, 7+ years of security experience with at least 3 years in third-party risk management, and experience working with internal legal teams and vendor security questionnaires.

Data Scientist - Risk

Company: Found

Location: USA

Posted Nov 24, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. They are looking for passionate and resourceful people to join their team and build a safety net for self-employment. The role of Risk Data Scientist involves analyzing financial data, developing risk controls, contributing to strategic planning, and optimizing processes to manage risks in a fast-paced fintech environment.

Senior Director of Reals

Company: Modern Health

Location: USA

Posted Nov 24, 2025

The company is seeking a Senior Director of Renewals to own and drive the renewal strategy for their client base. The role involves building and executing strategies to protect and grow recurring revenue, leading and inspiring a team, developing a proactive renewal playbook, using data to inform decisions, forecasting accurately, identifying expansion opportunities, leveraging insights, being customer-centric, and partnering for growth. The ideal candidate should be a strategic leader, customer-obsessed, results-driven, proactively oriented, data-driven, familiar with the US healthcare ecosystem, analytical and insightful, a strong communicator, a team builder, and operationally excellent.

Marketing Manager - Lifecycle

Company: Kraken

Location: UK

Posted Nov 24, 2025

Kraken emphasizes its mission-driven approach to crypto adoption, highlighting a global team and opportunities for marketing professionals to contribute to industry growth through innovation and customer-centric strategies.

Technical Lead

Company: Nearform

Location: UK

Posted Nov 24, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in the UK. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, healthcare, and a pension match.

Developer Success Engineer

Company: Vercel

Location: Netherlands,Germany,UK

Posted Nov 24, 2025

Vercel is hiring a Developer Success Engineer to guide customers through technical milestones, provide implementation guidance, troubleshoot issues, and create scalable resources. The role involves working with various customers, authoring documentation, partnering with teams, and identifying opportunities for growth.

Software Engineer - Security Assurance

Company: Grafana Labs

Location: Canada

Posted Nov 24, 2025

The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a remote-first company. The role involves building and maintaining security systems, collaborating with cross-functional teams, and developing automated security assurance programs. The company values agile principles, high-velocity expectations, and an OSS-first mindset.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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