Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Data Scientist

Company: Khan Academy

Location: USA

Posted Nov 23, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.

Engineering Manager - Infrastructure

Company: Apollo.io

Location: Remote

Posted Nov 23, 2025

The role is for an Engineering Manager to lead a team responsible for keeping Apollo's systems fast, reliable, and scalable. The manager will work closely with senior leadership, drive best-in-class engineering practices, and help define the next-generation infrastructure strategy. The ideal candidate has experience in leading teams, designing distributed systems, and expertise in cloud environments, Kubernetes, Docker, Terraform, and observability tools.

Security Engineer - Cloud Security

Company: Red Cell Partners

Location: Remote

Posted Nov 23, 2025

Trase Systems is an AI company founded in 2023 that provides an end-to-end solution for deploying, managing, and optimizing AI in the enterprise. They specialize in AI Agent innovation and have topped the Hugging Face GAIA Leaderboard. The company is seeking a Cloud Security Engineer to join their team and ensure the security and availability of their production cloud environments.

Staff Backend Engineer - Developer Experience (Ruby)

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role of Staff Backend Engineer in the Developer Experience group involves working cross-functionally to improve the engineering experience across GitLab's internal engineering teams. The focus is on identifying and removing friction points, modernizing testing, standardizing logging, and optimizing CI/CD pipelines. The role requires deep experience with developer tooling, leading platform initiatives, influencing without authority, and collaborating across functions.

Android Software Engineer - Ad Formats

Company: Reddit

Location: USA

Posted Nov 23, 2025

The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled Android Engineer to build and enhance ad experiences on Reddit's Android app.

Analytics Engineer

Company: Cloudbeds

Location: Remote

Posted Nov 23, 2025

The job description outlines the role of an Analytics Engineer within the Business Intelligence team. The position involves designing and optimizing data pipelines, building business-friendly datasets, and ensuring data quality and consistency. The ideal candidate should have experience in analytics engineering, strong SQL skills, familiarity with Python, and experience with modern data warehouses like Snowflake.

GM - Andela Learning Solutions

Company: Andela

Location: Remote

Posted Nov 23, 2025

Andela is a global talent marketplace that connects companies with top remote technical talent from emerging markets. They are launching Andela Academy, a new business line to help enterprises reskill and redeploy their workforce at scale. The company is seeking a General Manager to lead this fast-growing revenue stream, focusing on building, scaling, and commercializing enterprise learning offerings across AI, Cloud, Data, and other high-demand domains.

Public Relations & Communications Manager

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken promotes its mission-driven approach to advancing crypto adoption, highlighting a global team dedicated to innovation and financial inclusion. The company emphasizes its commitment to security, education, and client support while seeking passionate candidates to join their remote workforce.

Solutions Architect

Company: Grafana Labs

Location: USA

Posted Nov 23, 2025

Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.

Intermediate Backend Engineer (RoR) - Security Risk Management: Platform Management

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role is for an Intermediate Backend Engineer to join the Security Platform Management team at GitLab. The team is building enterprise security solutions from the ground up, including a new Security Manager role system, assets inventory capabilities, logical asset gathering, and a unified configuration mechanism for GitLab security tools. The role involves designing and developing next-generation Security Platform Management capabilities, building scalable backend systems, creating robust APIs, and collaborating with cross-functional teams.

QA Engineer II (with SEO Testing Experience)

Company: Outliant

Location: Remote

Posted Nov 23, 2025

Ignite Visibility is a cutting-edge digital marketing agency celebrating its innovative approach and recent expansion through the acquisition of Outliant. The QA Engineer II role emphasizes quality assurance, test automation, and collaboration in a dynamic environment offering career growth, flexible work arrangements, and competitive benefits.

Senior Machine Learning Manager - Ads Content Understanding

Company: Reddit

Location: Remote

Posted Nov 23, 2025

The text describes the Ads Content Understanding team's role in Reddit's monetization efforts, focusing on machine learning and data-driven solutions. It outlines job responsibilities, required qualifications, and benefits for a Senior Engineering Manager position.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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