Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Language teachers

Company: AE Virtual Class S.A

Location: Americas

Posted Nov 21, 2025

The job posting seeks language teachers for a reputable institution offering training and cultural engagement opportunities. Requirements include a laptop, stable internet, and proficiency in multiple languages. Responsibilities involve motivating students and preparing reports.

Software Engineer - Rust - Backend - Pro

Company: Kraken

Location: Remote

Posted Nov 21, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Pro team is responsible for trading backend services and recently played a critical role in scaling Kraken's trading infrastructure.

Full-Stack Staff Product Engineer

Company: Mozilla

Location: USA

Posted Nov 20, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a full-stack staff product engineer with extensive experience in frontend development, React, TypeScript, and AI product development.

Senior Product Marketing Manager

Company: Checkly

Location: USA

Posted Nov 20, 2025

Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.

Partner Manager - Resellers

Company: Webflow

Location: USA

Posted Nov 20, 2025

Webflow empowers developers with a unified platform for building and managing websites. They seek a Partner Manager to grow their reseller ecosystem, offering competitive compensation, benefits, and a collaborative culture.

Head of Sales & Growth

Company: Check

Location: USA

Posted Nov 20, 2025

The role of Head of Sales and Growth at Checks involves leading sales and growth teams, driving partner acquisition and post-sales expansion, shaping the company's roadmap, and accelerating revenue growth. The ideal candidate should have 8+ years of experience in partnerships, business development, or strategic account management, preferably in fintech, SaaS, or platform infrastructure. The company offers competitive compensation, benefits, and a collaborative work environment.

ERP & Business Apps - SAP OTC/TM Manager

Company: iHerb

Location: USA

Posted Nov 20, 2025

The SAP OTCTM Manager role requires leadership in OTC and TM domains, ensuring project delivery, governance, and cross-functional collaboration. Key responsibilities include system testing, quality assurance, and stakeholder management. Qualifications include 10+ years of SAP experience and certifications.

Market Value and Health Outcomes Director

Company: RapidAI

Location: USA

Posted Nov 20, 2025

RapidAI is a leading provider of clinical AI solutions for hospitals, helping to improve decision-making, patient outcomes, and health system performance. The company is seeking a strategic leader to shape and communicate the value of its AI solutions across major health systems and integrated delivery networks, driving enterprise adoption through compelling value narratives and measurable outcomes.

Senior Application Engineer - Zuora Billing & Revenue

Company: Twilio

Location: India

Posted Nov 20, 2025

The job posting is for a Senior Application Engineer position at Twilio, focusing on Zuora Billing and Revenue. The role involves design, configuration, development, and testing of Zuora solutions for key finance functions. The ideal candidate should be a self-starter with strong analytical skills, communication abilities, and experience in Zuora Billing and Revenue modules. The position is remote-based in India.

Software Engineer - Rust - Backend - Pro

Company: Kraken

Location: Remote

Posted Nov 21, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Pro team is responsible for trading backend services and recently played a critical role in scaling Kraken's trading infrastructure.

Machine Learning Manager - Notifications Relevance

Company: Reddit

Location: USA

Posted Nov 20, 2025

The job posting highlights leading the Notifications Relevance team at Reddit, focusing on improving user engagement through machine learning. It outlines key responsibilities, required experience, and benefits.

Intermediate Backend Engineer (Go), Runner

Company: GitLab

Location: Canada,Netherlands,UK

Posted Nov 20, 2025

This Backend Engineer position for the Verify CI Functions Platform team at GitLab is fully remote. The role involves rearchitecting GitLab Runner to support ultra-scale CI/CD operations and building the foundational platform for CI Functions. The team focuses on developing the Step Runner component, integrating with GitLab Runner, and solving technical problems of medium scope and complexity. The ideal candidate should have professional experience with Go, scaling SaaS products, and proficiency in English. The team values clear communication, collaboration, and a solution-oriented mindset.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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