Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Security Software Engineer (L5) - Client Security Integrations

Company: Netflix

Location: Remote

Posted Nov 19, 2025

The text describes Netflix's global entertainment services, security integrations, job opportunities, employee benefits, and commitment to diversity. It highlights the company's infrastructure, security strategies, and workplace culture while outlining compensation structures and inclusion initiatives.

Senior Cloud Security Engineer

Company: Vercel

Location: USA

Posted Nov 19, 2025

The company is seeking a Senior Cloud Security Engineer to join their Security Engineering team. The role involves designing and implementing scalable security controls, hardening infrastructure components, building secure infrastructure and CICD pipelines, collaborating with platform and infrastructure teams, staying ahead of cloud security trends, conducting threat modeling and risk analysis, driving improvements in monitoring and incident response, and building relevant tooling. The ideal candidate should have 8+ years of experience in infrastructure or platform security roles, deep understanding of secure cloud infrastructure, proficiency with tools like Terraform, CDK, Kubernetes, and CICD security, and a proven track record of shipping secure and resilient systems at scale.

Data Scientist (L5) - Performance Marketing

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix promotes its growth as a global entertainment leader with 300 million members, emphasizing original content and data-driven strategies. The job description highlights opportunities for senior data scientists to impact marketing decisions through analytics and innovation.

Customer Success - Team Manager

Company: Canonical

Location: Remote

Posted Nov 19, 2025

Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.

Data Scientist (L5) - Mobile & Search

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Member Experience Data Science and Engineering team drives innovations in Netflix's core product experience through data, collaboration with Product and Engineering teams, and leveraging emerging technologies. The role involves shaping the direction of Netflix's core product on Mobile, driving product innovation, and ensuring a coherent overall product experience for members.

Sr. DevOps Engineer

Company: Diligent Robotics

Location: USA

Posted Nov 19, 2025

The company is building AI-powered humanoid robots to work alongside humans. They are seeking a Senior DevOps Engineer to help develop and maintain their cloud-based infrastructure, automate operations, and improve ML Ops workflows. The role involves collaborating with engineering, IT, and security teams to enhance system reliability and scalability.

Senior Backend Engineer

Company: Kalepa

Location: USA

Posted Nov 19, 2025

The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The company offers a competitive salary, equity options, and various benefits.

Senior QA Automation Engineer

Company: Finalsite

Location: Poland

Posted Nov 19, 2025

Finalsite is a global company providing website communications, enrollment, and marketing solutions for schools and school districts. They offer a wide range of products and services, including website designs, content management systems, mass communications tools, enrollment management systems, and marketing consulting. Finalsite values collaboration, innovation, and delivering high-quality solutions to meet or exceed expectations.

External Contractor - Mentor role for Data Product Manager track

Company: Udacity

Location: USA

Posted Nov 19, 2025

The text describes the role of a mentor in a Nanodegree program, outlining the required skills, qualifications, responsibilities, and benefits of the position. Mentors provide technical support to students, host live sessions, and contribute to a vibrant international student community.

Engineering Manager - Title and Launch Management

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Title and Launch Management (TLM) team is responsible for building and innovating the technology foundations that enable the ingest, setup, launch, and global distribution of all types of entertainment on Netflix. The company is forming a new team within TLM to automate large-scale content ingestion, replacing existing manual processes. The team will collaborate closely with many partners and stakeholders to orchestrate ingestion, validation, and conformance of assets and metadata across many domains.

Data Engineer (L5)

Company: Netflix

Location: Remote

Posted Nov 19, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They focus on delivering high-quality streaming content across various genres and languages, while continuously improving the user experience. Netflix also emphasizes the importance of data in decision-making and relies on data engineers to build systems for processing and modeling data across various domains.

Sales Representative (Debt Collections)

Company: TrueML

Location: USA

Posted Nov 19, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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