Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Backend Software Engineer

Company: Megaport

Location: Canada

Posted Nov 19, 2025

Megaport is a global tech leader offering a collaborative and innovative work environment with opportunities for senior engineers to contribute to product development, system maintenance, and API design. The role emphasizes technical leadership, mentorship, and working with cutting-edge technology in a supportive culture.

Senior Product Marketing Manager

Company: Jane App

Location: USA

Posted Nov 19, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by simplifying their lives. They are seeking a Senior Product Marketing Manager to lead strategic initiatives, own key business segments, and drive measurable business impact. The role offers autonomy, flexibility, and the opportunity to work with a mission-driven team.

Senior Graphic Design

Company: Blue Star Families

Location: USA

Posted Nov 19, 2025

Blue Star Families is seeking a senior graphic design contractor to provide design support for their collateral needs. The contractor will work remotely for approximately 68 weeks, 20-25 hours per week, and will be responsible for creating various design assets while maintaining the organization's brand identity. Preferred qualifications include experience in nonprofit design, proficiency in Adobe Creative Suite and Canva, and familiarity with military families and cause-based storytelling.

Technical Client Success Manager

Company: Atmosera

Location: USA

Posted Nov 19, 2025

Atmosera seeks a Technical Client Success Manager to manage strategic client relationships, drive satisfaction, and deliver solutions. The role offers competitive compensation, benefits, and growth opportunities.

Senior Technical Account Manager

Company: Perforce

Location: Germany

Posted Nov 19, 2025

Perforce is a global company that values collaboration, creativity, and customer success. They are seeking a Senior Technical Account Manager to join their Customer Success team and work with top DevOps engineers. The role involves building relationships, guiding customers to improved efficiency, and advocating for customers and product quality.

Senior Program Manager - Insights & Adoption

Company: Airbnb

Location: USA

Posted Nov 19, 2025

Airbnb is seeking a dynamic Senior Manager to lead the Policy team in scaling global efforts. The role involves shaping policy conversations, driving adoption of tech programs, and collaborating with cross-functional teams. The company values innovation, collaboration, and diversity.

Android Engineer

Company: Brilliant

Location: USA

Posted Nov 19, 2025

Brilliant emphasizes creating better problem solvers through interactive learning, prioritizing a healthy business model and team values like adventure, excellence, and candor. They seek experienced engineers to build innovative educational products with competitive compensation and benefits.

Data Engineer

Company: Influur

Location: Mexico

Posted Nov 19, 2025

Influur is a company that aims to revolutionize influencer marketing by leveraging creators' data and AI. They are seeking young, talented individuals to join their team and help build the future of AI in influencer marketing. The company offers competitive equity, opportunities for growth and development, and remote work.

Director - SEM

Company: Gametime United

Location: USA

Posted Nov 19, 2025

The Director of SEM at Gametime will lead the company's paid search strategy, driving performance, efficiency, and innovation across mobile and web platforms. The role involves owning the SEM vision and roadmap, leading a high-performing team, collaborating with various departments, and shaping the next generation of automation, measurement, and experimentation frameworks.

Senior Software Engineer - Trust Safety

Company: Airbnb

Location: USA

Posted Nov 19, 2025

The role of a Senior Software Engineer on the Safety Foundation team at Airbnb involves collaborating with various teams to detect and stop potential risky bookings or identify risk users. The position requires expertise in building large-scale systems, experience with Scala, Java, JavaScript, or Python, and the ability to work collaboratively in cross-functional teams. The company is committed to inclusion and belonging, and the role may include occasional work at an Airbnb office or attendance at offsites.

Senior Electrical Design Engineer- Data Center Power & Integration

Company: Armada

Location: USA

Posted Nov 19, 2025

Armada seeks a Senior Electrical Design Engineer to develop modular data center systems. The role involves designing power systems, collaborating with teams, and ensuring compliance. Benefits include competitive salary, equity, and flexible work options.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Nov 19, 2025

Sedgwick is a global company that offers meaningful work, a caring culture, and opportunities for career growth. They are recognized as one of America's greatest workplaces and provide a comprehensive benefits package. The company is looking for driven individuals to join their team and help adjudicate complex claims while enjoying flexibility and autonomy in their work.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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