Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sales & Partnership Development Associate

Company: Integrated Hire

Location: Anywhere in the world

Posted Nov 17, 2025

Integrated Hire is a company that helps US businesses grow by building high-performing remote teams. They are looking for referral partners to earn commission by introducing business owners to their services. The role is commission-only, flexible, and offers unlimited earning potential.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

This job description outlines the responsibilities of a Senior Customer Success Business Partner, including managing customer portfolios, acting as a trusted advisor, leading quarterly reviews, and driving adoption. It also lists qualifications like experience in customer success, technical skills, and language proficiency, along with preferred skills such as management consulting expertise and familiarity with Anaplan.

Software Engineer L5 - GenAI Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company provides a data platform for various business functions, enabling data-driven decisions. The GenAI Platform team aims to boost productivity by providing tools for building GenAI applications. Netflix offers comprehensive benefits and promotes diversity and inclusion.

Senior Technical Producer - Games

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is seeking an experienced technical producer to help enable innovative and efficient platforms and services for game developers. The role involves defining and executing the needs of the games technology strategy, working with game development teams and peers across Product and Technology, and ensuring features are delivered on time for evaluation and adoption by game studios.

Data Scientist (L5) - Customer Service

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company values data science and customer service to deliver top-notch experiences aligned with its business strategy. The role involves leading the evolution of customer service metrics, partnering with various teams, and expanding the use of metrics across Netflix.

Network Security Engineer L5

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading global entertainment service with a diverse network infrastructure. They are seeking a skilled Network Security Engineer to design, implement, and maintain secure network infrastructure across various environments. The role involves collaborating with technical teams, driving continuous improvement in network and content security, and fostering a culture of security awareness.

Software Engineer L5 - Build and Release Tools, Machine Learning Platform

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Model Observability & Lifecycle Management teams provide a centralized MLOps platform to multiply productivity for ML researchers. The Build and Release group is building a monorepo environment for ML engineers and researchers, seeking strong build engineers with experience in B&R best practices at scale.

Data Scientist - Ads

Company: Reddit

Location: Remote

Posted Nov 17, 2025

Reddit is a remote-friendly company with a flexible workforce. The company's primary revenue driver is advertising, and they aim to build a massive business. The Ads Data Science team leverages data to maximize advertiser value and improve the advertising platform. The role involves analyzing large datasets, developing ML models, and collaborating with stakeholders to drive impact.

Senior Search Lead - Technology

Company: Canonical

Location: Remote

Posted Nov 17, 2025

Canonical is a leading provider of open source software and operating systems. They have a global distributed team and a unique hiring process. The company is founder-led, profitable, and growing. They are looking for an experienced Tech-focused in-house search consultant to teach senior executives how to source talent for senior leadership roles.

Junior Software Developer - Observability

Company: Canonical

Location: Remote

Posted Nov 17, 2025

Canonical is a leading provider of open source software and operating systems. They offer a cloud-native monitoring stack for applications running on various cloud technologies. The company values collaboration, innovation, and diversity.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

The role of a Senior Customer Success Business Partner involves driving customer adoption, expansion, and retention of Anaplan solutions. The position requires collaborating with partners and professional services, providing technical support, delivering training, managing implementation services, and handling issues to ensure strong customer satisfaction. The ideal candidate should have experience in customer success, presales, or management consulting, with a background in Enterprise Performance Management, Enterprise Planning, or Analytics. Excellent communication and presentation skills are essential, along with the ability to translate technical concepts into business value for customers.

Research Scientist/Engineer L5/L6 - AI for Member Systems

Company: Netflix

Location: USA

Posted Nov 17, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company invests in understanding members and building personalized experiences to help them find their next favorite story. Applied machine learning research at Netflix drives various aspects of the business, including personalization, recommendations, search, content understanding, messaging, targeting, new member acquisition, and more. The company seeks exceptional individuals to join their team as full-time research scientists to drive applied research and develop production-ready systems.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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