Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Business Development Representative (Thai Speaking)

Company: GitLab

Location: Singapore

Posted Nov 14, 2025

GitLab is seeking an enthusiastic Business Development Representative to join their Go To Market team in Singapore. The role involves leading initial outreach to targeted accounts, generating qualified meetings and pipeline, and collaborating with various teams. The ideal candidate should have proficiency in Thai and English, positive phone skills, experience in developing business in SEA countries, and knowledge of business process roles.

Corporate Marketing Events Analyst

Company: InvGate

Location: Argentina

Posted Nov 14, 2025

InvGate is a fast-growing SaaS company seeking a Corporate Marketing Project Manager to plan, manage, and coordinate experiential initiatives for internal and external audiences. The role involves coordinating participation in industry events, supporting sales and customer success teams, developing employer branding activities, creating PR initiatives, and contributing to corporate branding. The ideal candidate should have 5+ years of corporate event planning experience and strong critical thinking skills.

Staff Software Engineer - Structure

Company: Webflow

Location: USA

Posted Nov 14, 2025

Webflow is a platform that empowers creators with tools for building and managing websites. It combines visual development, content management, AI-driven personalization, hosting, and analytics. The company seeks a Staff Software Engineer to help empower creators and guide them towards component-first design. Webflow values scalable architecture, exceptional user experiences, and technical depth combined with product vision.

Senior Data Platform Engineering Services

Company: Newsela

Location: Argentina,Brazil,Mexico,Chile,Colombia,Costa Rica

Posted Nov 14, 2025

The job posting is seeking a senior-level data platform engineer contractor based in Mexico, Brazil, Costa Rica, Colombia, Chile, or Argentina. The role involves working with app developers and data stakeholders to create data system changes, respond to data inquiries, and contribute to initiatives. The contractor will build and maintain data pipelines, establish a data catalog, and optimize SQL query performance.

NOC Team Lead

Company: Twilio

Location: Colombia

Posted Nov 14, 2025

The job posting is for a NOC Team Lead position at Twilio to monitor carrier partner network performance and troubleshoot issues across Voice, SMS, and Identity services. The role involves leading day-to-day operations, acting as an escalation point, overseeing monitoring and alerting, managing reports and documentation, collaborating cross-functionally, driving automation initiatives, and fostering a positive team culture. The ideal candidate should have a proven track record in incident ownership, 8+ years of relevant experience, strong communication skills, and expertise in troubleshooting and reporting tools.

Employer Brand Manager

Company: Kraken

Location: USA

Posted Nov 14, 2025

Kraken promotes its mission to advance crypto adoption through a global, mission-focused team. The role emphasizes employer branding, talent attraction, and crypto education while highlighting opportunities for impactful work in a diverse, merit-based environment.

Technical Operations Manager

Company: Mercury

Location: USA

Posted Nov 14, 2025

This job posting seeks a Technical Operations Manager to lead team transformation, focusing on scalable systems and tech integration. Key responsibilities include team leadership, metric management, and innovation. The role offers competitive compensation and a diverse work environment.

Sales Development Representative

Company: Grafana Labs

Location: USA

Posted Nov 14, 2025

The job description for a Sales Development Representative (SDR) at Grafana Labs highlights the core missions of helping users navigate their Grafana journey, partnering with the sales team to identify new business opportunities, and developing transferable skills. The role involves balancing reactive and proactive work, using AI tools, and collaborating with cross-functional teams. The company values team-first attitude, humility, and continuous learning.

Senior Software Engineer - Billing Platform

Company: Grow Therapy

Location: USA

Posted Nov 14, 2025

The role is for a Software Engineer on the Billing Platform team at Grow Therapy, focusing on evolving a foundational billing system. The position involves designing scalable backend systems, writing high-quality code, conducting code reviews, driving architectural decisions, and proactively identifying system reliability risks. The ideal candidate has 6+ years of backend engineering experience, a systems thinking mindset, technical depth in backend languages and data modeling, and an execution-oriented approach.

Senior React Native Engineering Services

Company: Newsela

Location: Argentina,Brazil,Mexico,Colombia,Costa Rica,Chile

Posted Nov 14, 2025

The job posting is seeking a skilled Contract Sr Machine Learning Engineer based in Argentina, Brazil, Colombia, Chile, Costa Rica, or Mexico. The role focuses on developing machine learning algorithms, data analysis, and optimizing data pipelines. The ideal candidate should have strong expertise in machine learning, natural language processing, and experience with large-scale data systems. The job also involves building and maintaining a scalable iOS application using React Native, working closely with various teams, and ensuring app store compliance.

Named Enterprise Account Executive

Company: Databricks

Location: Italy

Posted Nov 14, 2025

Databricks is seeking a creative Enterprise Account Executive to join their team in Italy. The role involves driving growth, deepening engagement with strategic customer partnerships, and implementing big data and AI transformation goals. The ideal candidate will have experience selling SaaS solutions, working in Big Data or Cloud industries, and driving consumption-based engagement models.

Senior Automation Analyst - GTM Engineering

Company: HubSpot

Location: Ireland

Posted Nov 14, 2025

HubSpot's Sales Automation Team is seeking a Senior Automation Analyst to design, build, and scale AI-powered automations that improve GTM, increase rep productivity, accelerate pipeline velocity, and unlock new efficiency across the sales motion. The role bridges strategy and execution, requiring strategic thinking, hands-on building, collaboration, and clear communication. The ideal candidate has 3+ years of experience in SaaS automation, RevOps, or adjacent roles, proficiency in iPaaS tools, SQL, and coding, and experience with AI tooling and modern software development practices.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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