Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Continuous Improvement Lead

Company: EDCi

Location: North America

Posted Nov 13, 2025

EDCi is seeking a Continuous Improvement Lead Consultant to join their remote team. The role involves providing white glove support for strategic clients, performing project coordinator duties, leading continuous improvement initiatives, and providing in-depth analysis of complex technical and business issues. EDCi offers a flexible, family-oriented work environment with many perks.

Senior UI Artist - Monopoly GO!

Company: Scopely

Location: Spain

Posted Nov 13, 2025

Scopely is seeking a Senior UI Artist to join the Monopoly GO team in Barcelona. The role involves collaborating with designers and artists to create high-quality UI assets and systems for a whimsical mobile game. The ideal candidate will have 5+ years of experience in mobile game UI design, strong graphic design skills, and a passion for mobile gaming.

Licensed Auto Insurance Agent

Company: Sedgwick

Location: USA

Posted Nov 13, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the greatest workplaces in America by Newsweek and Fortune. The job description outlines the responsibilities and qualifications for a licensed auto insurance agent position, which involves answering customer calls, supporting various customer needs, and adhering to compliance standards.

Head of Artificial Intelligence & Machine Learning

Company: Gametime United

Location: USA

Posted Nov 13, 2025

Gametime is building AI-driven user experiences for live events, including intelligent recommendations, semantic search, and generative interfaces. The Head of AI & Machine Learning will lead the technical and organizational buildout of GT's AI and ML foundations, focusing on scalable infrastructure, production-grade ML, and large language model integrations. The ideal candidate is a hands-on, execution-focused leader who can architect systems, build high-impact teams, and evolve GT's AI strategy as capabilities grow.

Head of Solutions

Company: NECSWS

Location: UK

Posted Nov 13, 2025

NEC Software Solutions is seeking an entrepreneurial Solution Architect to join their dynamic Digital Studio team. The role involves designing and implementing tailored solutions for public sector clients, with a focus on both technical and strategic aspects. The company offers impactful work, an innovative environment, professional growth opportunities, and a dynamic culture. They provide an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.

Fullstack Engineer - Customer Delight

Company: Hostaway

Location: Remote

Posted Nov 13, 2025

Hostaway is a market-leading SaaS company transforming the vacation rental industry. They are seeking a Fullstack Engineer to build and improve fullstack features, deliver quick fixes, and lead initiatives to enhance customer experience. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Senior Machine Learning Engineer

Company: Docplanner

Location: Poland

Posted Nov 13, 2025

Docplanner is a healthcare technology company that empowers patients and doctors by providing access to reviews, easy booking management, and a human-centric approach to healthcare. With a presence in 13 countries and over 90 million patients, Docplanner is led by a diverse team of ~325 people who embrace diversity and remote work. The company is seeking a Senior Machine Learning Engineer to join their global Machine Learning and Data Science unit, working on AI-driven solutions to support strategic business objectives in healthcare.

Partner Sales Director - IHV Alliances

Company: Canonical

Location: Remote

Posted Nov 13, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is seeking an IHV Alliance Sales Director to lead strategic partnerships in EMEA or APAC regions. The role involves building relationships with IHV partners, growing awareness of open source capabilities, negotiating contracts, and leading partnerships with companies like Lenovo, Huawei, Ericsson, and Nokia.

Senior Full-stack Developer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania

Posted Nov 13, 2025

Lemonio is a marketplace that connects talented senior developers with handpicked startups in the US and Europe. They offer competitive compensation, no micromanagement, and support throughout the cooperation stages. The company has multiple projects available for senior developers with various tech stacks.

Looking For Online ESL Teachers - Remote

Company: Polly English

Location: Remote

Posted Nov 13, 2025

Polly English is an online English teaching company based in Singapore that specializes in teaching English to students aged 3 to 18 across Asia. They offer one-on-one online teaching with customized courses tailored to each student's needs. The company requires native English speakers with a bachelor's degree or higher, teaching certificates, and over 1 year of teaching experience. They offer competitive compensation of $16-$24 per hour and have a high demand for bookings.

Customer Success Manager

Company: Elicit

Location: Remote

Posted Nov 13, 2025

Elicit is an AI research assistant that helps researchers make better decisions. They are hiring an Enterprise Account Executive to drive customer success and growth. The role involves owning end-to-end customer success, building enterprise deployment programs, creating playbooks and training, and turning customer insights into product feedback.

Strategic Customer Success Manager

Company: Canva

Location: Australia

Posted Nov 13, 2025

Canva is seeking a customer success manager to lead post-sale relationships with strategic accounts, drive account growth, create best-in-class processes, mentor the team, and identify product improvement opportunities. The role requires a proven track record in enterprise B2B SaaS, commercial and strategic thinking, data-driven storytelling, cross-functional collaboration, adaptability, resilience, and humility.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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