Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Intermediate Site Reliability Engineer - Database Operations
Company: GitLab
Location: EMEA
Posted Nov 12, 2025
The role is for an Intermediate Site Reliability Engineer to join the Database Operations team at GitLab, focusing on PostgreSQL database infrastructure. The position involves automating operational tasks, improving system performance and reliability, and designing scalable solutions. The ideal candidate should have hands-on experience with PostgreSQL, infrastructure automation tools, and a proactive approach to problem-solving.
Staff Software Engineer - Local Environments Team
Company: Gusto, Inc.
Location: Canada
Posted Nov 12, 2025
This role involves enhancing local development environments with AI, collaborating across teams, and improving productivity through tooling. The team focuses on reliable, efficient setups to maximize engineering velocity.
Software Engineer - Compute
Company: Vercel
Location: USA
Posted Nov 12, 2025
The role involves managing a fleet of clusters running hundreds of instances across various regions. The team builds a platform that powers compute at Vercel, providing primitives to run builds, serverless functions, middleware, edge functions, secure compute, and sandboxes. The ideal candidate has 5+ years of software engineering experience, preferably with Golang, and extensive experience with containers, virtual machines, Linux, and distributed systems. The role offers a great compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.
Experienced Software Engineer
Company: Automattic Careers
Location: Remote
Posted Nov 12, 2025
Automattic emphasizes open-source, user freedom, and innovation through products like WooCommerce and Gutenberg. They prioritize a positive, inclusive culture with flexible work arrangements and global collaboration.
Senior Technical Specialist - AI Risk Assessment
Company: Future of Life Organizations
Location: Remote
Posted Nov 12, 2025
The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.
Technical Lead
Company: Nearform
Location: Italy
Posted Nov 12, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in Italy. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides competitive benefits, including remote work flexibility, training allowances, and a pension plan.
Staff Service Designer
Company: Apollo.io
Location: USA
Posted Nov 12, 2025
Apollo is hiring a Staff Service Designer to lead complex cross-functional service initiatives and define end-to-end experiences across products, systems, and teams. The role requires 8+ years of UX or product design experience, with a focus on service or systems design. The ideal candidate will have strong systems thinking, expertise with service design artifacts, and the ability to lead cross-functional initiatives.
Platform Lead – Intelligence & Personalization, AirCover
Company: Airbnb
Location: Remote
Posted Nov 12, 2025
This text promotes Airbnb's product management role, emphasizing innovation, community impact, and AI-driven solutions. It highlights opportunities to shape product strategies, collaborate across teams, and contribute to inclusive growth while showcasing the company's commitment to diversity and remote work flexibility.
Strategic Account Executive
Company: GitLab
Location: USA
Posted Nov 12, 2025
The role is a Strategic Account Executive for GitLab's Northeast region, focusing on enterprise accounts in New York or Boston. The candidate should have experience in enterprise sales, software development lifecycle, and infrastructure modernization. The role involves driving strategic growth, building partnerships, and shaping the future of software development.
Senior Account Manager
Company: Mapbox
Location: Remote
Posted Nov 12, 2025
Mapbox is a leading real-time location platform for businesses. The role involves growing Mapbox's business in the Korean market, building relationships with enterprises, and presenting solutions with clear business outcomes. Important traits include Korean language fluency, technical sales aptitude, and deep understanding of the Korean business environment.
Senior Data Scientist - Accounting
Company: Mercury
Location: USA
Posted Nov 12, 2025
Mercury is seeking a Data Scientist to help build their analytics engine for financial and accounting workflows. The role involves partnering with product and engineering teams, designing experiments, analyzing data, and developing ML/AI solutions to streamline financial processes. The ideal candidate has 3-5 years of experience in product analytics or data science, expertise in financial workflows, and proficiency in SQL and Python.
ServiceNow Developer
Company: TTEC Digital
Location: Remote
Posted Nov 12, 2025
TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.