Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Senior Desktop Integrations Engineer

Company: Mozilla

Location: Canada,UK

Posted Nov 10, 2025

Mozilla seeks a Senior Software Engineer to enhance Firefox's OS integration, offering competitive benefits and a collaborative environment focused on improving the web for users. The role involves working on cross-functional teams, contributing to open-source projects, and driving innovation in browser technology while aligning with Mozilla's mission to build an open internet.

Distinguished Software Engineer (Security)

Company: HubSpot

Location: USA

Posted Nov 10, 2025

HubSpot is seeking a Distinguished Software Engineer to define and build secure systems at scale. The role involves leveraging expertise to elevate the future of security, bridge gaps between teams, assess risks, and implement controls. The ideal candidate will have 15+ years of experience in software development and information security, with a focus on security architecture, risk assessment, and threat modeling. They will also drive the evolution of AI security strategy and mentor others.

AVP Sales

Company: Zafran.io

Location: Remote

Posted Nov 10, 2025

The Area Vice President of Sales East will drive hypergrowth customer acquisition and bookings through effective leadership of the regional sales organization. The role involves talent acquisition, team development, strategic partnership management, and ensuring consistent pipeline generation and revenue achievement. Zafran, the company behind the role, aims to stop the exploitation of vulnerabilities everywhere and is backed by Sequoia Capital and Cyberstarts.

SaaS Engineer - Productivity and Collaboration

Company: Dropbox

Location: Poland

Posted Nov 10, 2025

The role is for a SaaS Engineer to manage and optimize Dropbox's SaaS ecosystem. The ideal candidate has experience administering collaboration platforms like Google Workspace, Slack, Zoom, and Dropbox, along with strong scripting and automation skills. The responsibilities include administering SaaS platforms, evaluating new features, measuring adoption trends, identifying AI automation opportunities, troubleshooting incidents, and delivering documentation and training. The requirements include 5+ years of experience administering enterprise SaaS platforms, experience with automationscripting, familiarity with SaaS APIs and integrations, strong analytical skills, excellent troubleshooting and communication skills, and the ability to work independently and crossfunctionally. Preferred qualifications include certifications in Google Workspace or Slack administration, experience with SaaS adoption programs, familiarity with AI/ML-powered SaaS features, and a background in SaaS spend optimization and vendor management.

Senior Product Analyst

Company: JustAnswer

Location: Ukraine

Posted Nov 10, 2025

The role of an Analyst at JustAnswer involves driving business impact through high-quality insights and recommendations. The position requires collaborating with cross-functional teams, conducting data analysis, and communicating findings to senior leadership. The ideal candidate should have 3+ years of experience in ecommerce, customer experience, or products, proficiency in Excel, SQL, and data analysis tools, and strong communication skills.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Remote

Posted Nov 10, 2025

FAIRTIQ seeks a Software Engineer to develop a scalable web service for account management, working in an agile environment with a focus on innovation and global expansion. The role offers growth opportunities and a dynamic international team.

Senior Software Engineer - Community Support Engineering(Multiple roles)

Company: Airbnb

Location: China

Posted Nov 10, 2025

Airbnb is hiring 2 Senior Software Engineers in China to join the Community Support Engineering team. The role involves developing and evolving CS engineering foundations, working cross-functionally, and leading project execution to enhance customer and agent experience. The ideal candidate should have 5+ years of industry experience, proficiency in programming languages, and experience in building large and scalable systems.

Senior DevOps Engineer - AI & Data Infrastructure

Company: Goodnotes

Location: Asia,Singapore

Posted Nov 10, 2025

The AI team at Goodnotes is seeking a talented engineer to join their distributed team across Europe and Asia. The role involves building and maintaining infrastructure for running end-to-end AI technology, including large language models, math solvers, and handwriting recognition systems. The ideal candidate will have experience with lakehouse architecture, backend development, Linux and networking fundamentals, network and container security, AWS products, Kubernetes, distributed databases, and CICD pipelines.

Inside Sales Representative

Company: Loka, Inc

Location: North Macedonia,Latin America

Posted Nov 10, 2025

Loka's Inside Sales Representative role offers remote work, flexible hours, and benefits including extra days off, relocation programs, and professional development. The position supports sales leads and collaborates with innovative startups, emphasizing clear communication and global impact.

Financial controller

Company: Dalstrong

Location: Remote

Posted Nov 10, 2025

Dalstrong is a fast-paced, high-growth international kitchen knife and cookware ecommerce company based in Canada with a fully remote team. They seek a Financial Controller with CPA certification, 7+ years of experience, and expertise in GAAP, ERP systems, and financial reporting. The role involves financial management, internal controls, and compliance with global accounting standards.

Product Manager - Data Analytics

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio is a healthtech startup seeking a Product Manager to lead data analytics products and expand their portfolio. The role involves applying data mining techniques, overseeing usability testing, conducting market research, and developing AI algorithms. The ideal candidate has a background in software development, product management, and data analytics, with experience in healthcare data and AI algorithms.

Solutions Engineer

Company: Torchlight Analytics LLC

Location: Remote

Posted Nov 10, 2025

The Solutions Engineer role at Torchlight is a senior technical consultant responsible for partnering with the Account Team to solve complex customer business problems. The role involves architecting and demonstrating tailored solutions using Catalyst's API services and platform capabilities. Key responsibilities include pre-sales solutioning, technical enablement, designing custom demonstrations, architecting technical solutions, and providing post-sales implementation support. The role requires applied technical expertise, solution architecture skills, technical consulting, excellent communication, problem-solving, and collaboration abilities.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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