Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

The Customer Experience (CX) field is booming as companies shift to data‑driven, omnichannel strategies. In 2024, AI‑powered chatbots, predictive journey mapping, and real‑time sentiment analysis are driving demand for CX talent that can translate insights into seamless service. With 1791 openings, the sector is hiring across every seniority level, from support analysts to CX directors, all eager to shape the next generation of customer loyalty.

CX roles span a spectrum: a Customer Success Manager nurtures post‑sale relationships, a CX Analyst decodes NPS and CES data with tools like Tableau and Power BI, a CX Designer builds journey maps in Miro or Figma, and a Voice‑of‑Customer Lead aggregates feedback through Medallia and Zendesk. Onboarding Specialists and Support Leads coordinate cross‑functional teams to resolve escalations and improve first‑contact resolution.

Salary transparency is vital for CX professionals because it aligns compensation with skill sets such as Salesforce Admin, CCXP, or Six Sigma Green Belt. Knowing exact pay ranges—from $55k for entry‑level analysts to $200k for CX leaders—empowers candidates to negotiate confidently, assess growth opportunities, and mitigate pay gaps that can erode trust in the customer‑centric culture.

Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: USA

Posted Nov 10, 2025

This job description highlights a FullStack Product Engineer role at Dropbox DocSend with opportunities for high impact, cross-functional collaboration, and growth in a fast-paced environment. The position emphasizes scalable product development, agile practices, and contributions to expanding Virtual Data Room features.

Sr Mgr Legal

Company: Insight

Location: USA

Posted Nov 10, 2025

This job posting highlights a Sr Mgr Legal role at a global tech company with remote work flexibility, competitive salary, and opportunities for career growth. The position emphasizes collaboration with cross-functional teams, legal expertise in technology contracts, and alignment with the company's people-first values. Benefits include remote work flexibility, professional development, and a commitment to diversity and inclusion.

Sr. Application Engineer - I2C & Revenue

Company: Twilio

Location: USA

Posted Nov 10, 2025

The job posting is for an Oracle Fusion Consultant Financial role at Twilio. The role involves architecting, designing, developing, configuring, testing, and supporting Oracle Fusion Cloud ERP applications. The ideal candidate should be a self-starter with strong analytical skills, excellent communication, and the ability to work well under pressure. The role requires experience with Oracle Fusion, AR, cash management, and purchasing processes. The position is remote but not eligible for candidates in certain states.

Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: Canada

Posted Nov 10, 2025

The role is for a FullStack Product Engineer on the Dropbox DocSend team, focusing on developing and enhancing secure document management and sharing features. The position offers high impact, ownership, and collaboration in a fast-paced, startup-like environment. The company is growing rapidly and looking for experienced engineers to contribute to expanding their Virtual Data Room business with AI-enabled features.

Staff Account Manager - Ad Operations

Company: Mozilla

Location: USA

Posted Nov 10, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is looking for a Senior Account Manager to drive the long-term growth and strategic development of Mozilla's key advertising partnerships.

Nurse Practitioner

Company: Fresh Clinics

Location: Australia

Posted Nov 10, 2025

This text promotes a Nurse Practitioner role at Fresh Clinics, emphasizing patient-centric telehealth care, clinical excellence, and professional growth opportunities. It highlights benefits like flexible work arrangements, career development, and a supportive team environment, positioning the role as impactful and rewarding.

Senior Business Solutions Engineer - BizTech

Company: Airbnb

Location: Remote

Posted Nov 10, 2025

The Business Technology team at Airbnb manages a complex ecosystem of products and applications, driving key outcomes for stakeholders. The team ensures accurate tax collection, manages cash reconciliation, provides insurance protection, and develops enterprise applications. They seek a highly experienced professional with expertise in Oracle, tax systems, integrations, and software development.

Actuary

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 10, 2025

The role involves developing pricing analysis and recommendations for mobility accounts, monitoring profitability, and supporting strategic initiatives to ensure target profitability for the Mobility portfolio. The team adapts to changing consumer preferences and emerging trends in transportation, with key segments including ride-hail, goods delivery, autonomous vehicles, and electric vehicles.

Staff Backend Software Engineer - Core Product, Poe

Company: Quora

Location: USA

Posted Nov 10, 2025

Quora is a remote-first company with a mission to grow and share the world's knowledge through its products Quora and Poe. The company is seeking a talented backend engineer to contribute to Poe's core product features, working on cutting-edge AI-powered user experiences. The role involves collaborating with cross-functional teams, leading projects, and mentoring junior engineers.

Data Analyst

Company: QuinStreet

Location: USA

Posted Nov 10, 2025

The job category involves becoming an expert in digital marketing campaign performance and strategy. The role requires analyzing data, identifying trends, and communicating insights to drive business results. Responsibilities include analyzing user interaction data, ensuring data accuracy, partnering on tests, translating findings, supporting campaign analysis, and improving data processes. Requirements include 3+ years of analytics experience, strong quantitative skills, proficiency in SQL and data visualization tools, and excellent communication skills.

Director - Global Compensation

Company: GitLab

Location: Latin America,North America

Posted Nov 10, 2025

The role of Director of Global Compensation at GitLab involves strategic leadership, program development, innovation, optimization, communication, stakeholder partnership, growth, and team leadership. The ideal candidate should have extensive experience in compensation design and leadership, strong analytical capabilities, and excellent communication skills.

Senior Sales Advisor Supervisor

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 10, 2025

The job description outlines the responsibilities and qualifications for a supervisory role in insurance sales. The ideal candidate will have in-depth knowledge of personal lines insurance, strong leadership abilities, and a commitment to coaching and developing team members. The role involves supervising sales advisors, coaching and developing them, managing their performance, contributing to a high-performing culture, ensuring customer satisfaction, and participating in process improvement initiatives.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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