Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Microsoft Security Architect - Client Consulting

Company: cyclotron

Location: USA

Posted Dec 17, 2025

This job description outlines a Security Architect role with responsibilities in designing Microsoft security solutions, requiring expertise in Defender XDR, Sentinel, and cloud security. It emphasizes remote work, certifications like CISSP, and collaboration with clients. The position highlights technical leadership and security posture improvement.

Named Enterprise Account Executive

Company: Saviynt

Location: Sweden

Posted Dec 17, 2025

Saviynt, a leader in identity security, offers cloud solutions and seeks an Enterprise Account Executive in Sweden. The company emphasizes growth, a positive work environment, and equal opportunity employment.

Senior Staff Machine Learning Engineer - Ads Targeting and Retrieval

Company: Reddit

Location: USA

Posted Dec 17, 2025

This job posting seeks a Senior Staff Machine Learning Engineer to develop advanced targeting solutions, with responsibilities including ML model design, team collaboration, and mentorship. The role offers competitive compensation, benefits, and opportunities for growth.

Senior Manager, Strat Accounts - RoA

Company: Twilio

Location: Singapore

Posted Dec 17, 2025

This job posting seeks a Senior Manager for Twilios Strategic Accounts team in Asia-Pacific, requiring leadership experience in enterprise sales, cross-functional collaboration, and managing high-performing teams. The role involves growing key customer accounts and driving revenue targets, with benefits including remote work flexibility and competitive compensation.

Principal Presales Engineer

Company: Twilio

Location: Japan

Posted Dec 17, 2025

This job posting highlights a Principal Presales Engineer role at Twilio with responsibilities including technical presales support, customer engagement, and product demonstrations. The position requires expertise in CPaaS/SaaS/Telecom spaces, cloud platforms, and Mandarin fluency. It offers remote work from Japan with 35% travel, competitive pay, and benefits like healthcare and parental leave.

Site Reliability Engineering Manager

Company: Wikimedia Foundation

Location: USA

Posted Dec 17, 2025

The text describes a job opening for an Engineering Manager position at the Wikimedia Foundation, outlining responsibilities such as team management, technical leadership, and infrastructure support. It emphasizes skills in cloud computing, project management, and collaboration across distributed teams. The foundation highlights its mission to promote free knowledge and its commitment to diversity and inclusion in hiring.

Sr. Staff Software Engineer - Pay Group Engineering

Company: Gusto, Inc.

Location: USA

Posted Dec 17, 2025

This job description outlines a Software Engineer role at Gusto focusing on core platform development, payroll systems, and team collaboration. It details responsibilities, team structure, and qualifications, emphasizing experience with scalable systems and compliance.

Mergers and Acquisitions Architect - Client Consulting

Company: cyclotron

Location: Anywhere

Posted Dec 17, 2025

This job description outlines a Mergers and Acquisitions Architect role at Cyclotron, focusing on enterprise migrations to Microsoft ecosystem solutions. The position requires expertise in Exchange Online, Entra ID, and security tools, with emphasis on client collaboration and technical design. Cyclotron promotes diversity and offers a fully remote work environment.

Staff Software Engineer - Storage

Company: Reddit

Location: USA

Posted Dec 17, 2025

This job description outlines a software engineering role focused on storage systems, requiring expertise in distributed systems and collaboration with teams. It highlights responsibilities, qualifications, and benefits including healthcare, equity, and flexible work arrangements.

Named Enterprise Account Executive

Company: Saviynt

Location: Netherlands

Posted Dec 17, 2025

Saviynt promotes its AI-powered identity platform as a trusted solution for managing access and security, highlighting its leadership in identity security and opportunities for enterprise sales roles. The company emphasizes a positive work environment and growth prospects while outlining requirements for a regional sales executive position.

Senior Global Quality Systems Specialist

Company: Fortive

Location: China,Australia

Posted Dec 17, 2025

The text describes a quality management role requiring cross-functional collaboration, compliance with regulatory standards, audit execution, training development, and continuous improvement initiatives. It emphasizes leadership in quality systems, problem-solving, and communication skills while outlining educational and experiential qualifications.

Assigned Support Engineer (AMER)

Company: GitLab

Location: North America,Latin America

Posted Dec 17, 2025

This job description outlines the role of an Assigned Support Engineer at GitLab, emphasizing technical expertise, customer support, and collaboration with cross-functional teams. It details responsibilities such as troubleshooting, content creation, and teamwork, while also mentioning salary ranges and team structure.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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