Excellent Customer Service Skills Jobs in Atlanta, GA

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Looking for Excellent Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Atlanta, GA area.

Senior Environmental Services Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Director- Global IT SC Transportation Management

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Coca-Cola Company is undergoing a global digital transformation, modernizing its supply chain processes and upgrading its SAP system to SAP S4 Hana. The company is implementing the latest SAP S4 HANA TM module for its Concentrate Business Supply organization, integrating with OTM for North America. The Global IT Transportation Management System Director will play a crucial role in this transformation, designing and delivering functional and technical solutions for new projects, and ensuring continuous improvement and maintenance. The role requires expertise in SAP S4 HANA TM, Transportation Management, and integrations, along with strong program management skills and the ability to work in a virtual and international environment.

Risk Management Executive

Company: Bank of America

Location: Atlanta, GA

Posted Jan 24, 2025

Warehouse Shift Manager

Company: Coca-Cola

Location: Lithia Springs, GA

Posted Jan 24, 2025

Principal Engineer, Identity and Access Management (IAM)

Company:

Location: Alpharetta, GA

Posted Jan 24, 2025

McKesson, a Fortune 10 company, is seeking a Principal Engineer of Identity and Access Management. The role involves serving as a technical leader, decomposing complex problems, understanding system inter-dependencies, and applying cutting-edge principles. The ideal candidate should have 10+ years of professional experience, 8+ years in cybersecurity/software development/infrastructure, and expertise in implementing Cloud identity solutions. McKesson values its employees' well-being, offering comprehensive benefits and a competitive compensation package.

Territory Manager (Bilingual Preferred - Spanish)

Company: US Foods

Location: Calhoun, GA

Posted Jan 24, 2025

US Foods is seeking a Territory Manager with sales experience, preferably in the foodservice industry. The role involves developing and managing customer relationships, selling food and non-food items, and achieving sales and profitability goals. Key responsibilities include fostering customer relationships, managing deliveries, communicating and collecting accounts receivable, and leveraging resources for top penetration opportunities and new accounts. The position requires excellent communication skills, problem-solving abilities, and a team-up mentality. A valid driver's license is required, and the role involves frequent driving and occasional lifting of up to 75 lbs.

Technician - Quality Assurance

Company: Coca-Cola

Location: College Park, GA

Posted Jan 24, 2025

Coca-Cola UNITED is offering a Quality Assurance Technician position in College Park, GA. The role involves testing finished products and packaging attributes to ensure they meet specifications. Responsibilities include beverage and package attribute testing, syrup testing, lab equipment maintenance, and data entry. The company provides a comprehensive benefits package, including vacation, health insurance, life insurance, and a 401(k) match. The ideal candidate should be at least 18 years old, have effective communication skills, and be able to work flexible schedules. CCBCU is an Equal Opportunity Employer.

Certified Pharmacy Technician

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

Data Analytics, Anti Money Laundering Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Data Analytics, Anti-Money Laundering Senior Consultant. This role involves working with a team of experts to develop data-driven solutions for complex regulatory risk and AML challenges. The consultant will use advanced analytics, machine learning, and various platforms like Actimize, Oracle, and SAS Viya. Responsibilities include enhancing global transaction monitoring functions, managing data analytics and solution development engagements, and facilitating technical skill-building within the team. The ideal candidate should have a Bachelor's degree, 4+ years of hands-on technical experience, and proficiency in Power BI, Tableau, and Python. Experience with AML, KYC, Transaction Monitoring, and Sanctions data is required. The role involves travel up to 25%, and commitment to personal and professional growth is essential.

Pharmacy Operations Manager

Company: Walgreens

Location: Peachtree City, GA

Posted Jan 24, 2025

Merchandiser Trainee

Company: Coca-Cola

Location: Canton, GA

Posted Jan 24, 2025

Coca-Cola United is offering a Merchandiser - Large Store Trainee position in Jasper, Tennessee. The role involves building displays, replenishing inventory, maintaining product integrity, and providing excellent customer service. The company provides a comprehensive benefits package including vacation, health insurance, life insurance, 401(k) match, and exclusive discounts. The job requires a valid driver's license, reliable vehicle, and ability to lift up to 50 pounds. Previous merchandising experience is preferred.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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