Excellent Customer Service Skills Jobs in Other US Location

Positions 1,643,293 Updated daily

Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

Human Resources Professional - Armonk, NY

Company: IBM

Location: Armonk, US

Posted Dec 23, 2025

IBM HR seeks passionate professionals to drive transformative change through roles in recruitment, benefits, talent management, and more. The position offers growth opportunities, collaboration with global experts, and a focus on creating positive workplace cultures while leveraging technology and innovation.

Solution Architect

Company: IBM

Location: Houston, US

Posted Dec 23, 2025

The text describes a senior technical leadership role at IBM emphasizing innovation, strategic problem-solving, and impactful organizational change. It highlights responsibilities such as defining system architectures, leading technical decisions, and driving business outcomes through advanced analytics and technology adoption. Required expertise includes Databricks ecosystem proficiency, data governance, and consulting leadership skills with a focus on delivering measurable business results.

AI Architect

Company: IBM

Location: New York, US

Posted Dec 23, 2025

The text promotes IBM Consulting as a career opportunity emphasizing innovation, collaboration, and growth. It outlines roles requiring expertise in cloud architecture, data engineering, and AI, while highlighting the company's focus on client impact and professional development.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

The text promotes Elite's automation platform as a trusted solution for law firms, highlighting its cloud-native SaaS capabilities and benefits like improved financial operations. It also outlines a Senior Director role focused on cloud support and SaaS readiness, emphasizing strategic leadership and cross-functional collaboration.

Solution Architect

Company: IBM

Location: Houston, US

Posted Dec 23, 2025

This text describes a senior technical role at IBM emphasizing leadership in innovation, problem-solving, and strategic decision-making. It outlines responsibilities such as defining system architectures, driving organizational change, and collaborating on AI solutions. The role requires advanced technical skills in AI/ML, strong communication abilities, and experience with cloud platforms.

Production Operator

Company: IBM

Location: POUGHKEEPSIE, US

Posted Dec 23, 2025

The text describes IBM's Infrastructure & Technology division, highlighting their role in critical systems and solutions. It outlines a Production Operator's responsibilities, required skills, and the company's supportive culture emphasizing innovation and career growth.

Business Analyst (Teleco Domain) with Scrum Exp

Company: IBM

Location: Dallas, US

Posted Dec 24, 2025

IBM Consulting seeks a Business Analyst with telecom and Agile experience to drive innovation and client solutions through collaboration and technology.

Business Sales & Delivery Leader

Company: IBM

Location: JEFFERSON CITY, US

Posted Dec 24, 2025

This role emphasizes leading in technology, solving complex problems, and collaborating on innovative solutions with expertise in data analytics and Azure tools.

Senior Director Global Support

Company: Elite Technology

Location: US - Remote

Posted Dec 23, 2025

Elite's automation platform offers law firms cloud-native solutions for financial and operational management, with a job description highlighting strategic leadership for SaaS cloud capabilities. The role involves cross-functional collaboration, customer relationship building, and remote work across US time zones.

Systems Support Apprentice

Company: IBM

Location: Austin, US

Posted Dec 23, 2025

The IBM apprenticeship program offers opportunities to learn, collaborate with mentors, and gain skills for full-time roles, emphasizing growth and problem-solving.

Back-End Software Developer

Company: IBM

Location: LOWELL, US

Posted Dec 23, 2025

The text describes a Software Developer role at IBM Corporation with responsibilities including backend development, agile practices, automated testing, and microservices architecture. It outlines required qualifications such as a Bachelor's degree in Computer Science and experience with Java, Docker, Kubernetes, and other tools. The position offers a salary range of $178,131 to $190,000 per year with telecommuting options.

AI Architect

Company: IBM

Location: New York, US

Posted Dec 23, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It outlines responsibilities like system design, data architecture leadership, and required expertise in cloud platforms, machine learning, and AI governance frameworks.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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