Excellent Customer Service Skills Jobs in Atlanta, GA

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Looking for Excellent Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Atlanta, GA area.

Realty Project Coach

Company: Walmart

Location: Decatur, GA

Posted Jan 24, 2025

As a Realty Project Coach, you'll lead a team in delivering store remodels, ensuring they're completed on time, within budget, and meet high-quality standards. This role involves supervising hourly team members, handling escalations, and collaborating with store associates. Walmart is highlighted as an excellent place to build a career, offering opportunities for growth and development. Key responsibilities include leading others, owning project execution, and developing associates. The role requires experience in construction remodels, project management, and leading teams. It involves frequent travel and overnight shifts. The salary range is $60,000 - $110,000.

Sr. Lead Advisor, Talent Acquisition

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

Chick-fil-A Staff Selection Sr. Lead Advisors are experienced professionals who lead talent acquisition practices. They manage the full-cycle recruitment process, ensuring a diverse candidate pool and remarkable candidate experience. They collaborate with internal clients to understand business strategy and talent needs, and develop proactive talent strategies. The role involves advanced sourcing techniques, project leadership, and representation of the organization in external forums. Minimum qualifications include a Bachelor's Degree, 7 years of related experience, and proficiency in an ATS.

Part Time (30 Hours) Associate Banker, Highland Station, Smyrna, GA

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling everyday transactions, and assisting with new account openings. The ideal candidate should have 6+ months of customer service experience, be detail-oriented, and have cash handling experience. The company, Chase, is a leading financial services firm offering competitive total rewards, benefits, and a diverse, inclusive work environment.

Data Program Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking a Data Program Manager for a hybrid role in Portland, Maine, Chattanooga, TN, Columbia, SC, or Atlanta, GA. The role involves planning and delivering large-scale initiatives, managing the intake process, and leading cross-functional strategic initiatives. The ideal candidate should have a Bachelor's degree, 5+ years of project management/IT experience, and advanced knowledge of Agile, Scaled Agile, and the Product Development Lifecycle. Key responsibilities include overseeing project stages, collaborating across teams, and ensuring project success aligned with business benefits.

Technical Writer II, AV Operations Standards and Process

Company: Uber

Location: Atlanta, GA

Posted Jan 24, 2025

Uber is looking for a Technical Writer II to establish and maintain operational standards and partner processes for the AV Fleets team. The role involves developing and managing documentation, coordinating document changes, collaborating with internal and external stakeholders, and fostering a culture of success. The ideal candidate should have a Bachelor's degree in a relevant field, 4+ years of technical writing experience, and a strong understanding of AV technologies and industry regulations. Preferred qualifications include experience in AV operations, instructional design, and strong project management skills. The base salary ranges from $108,000 to $150,000 per year depending on the location.

RN - Home Health - PRN

Company:

Location: Augusta, GA

Posted Jan 24, 2025

Enhabit Home Health & Hospice, a national leader in home-based care, is offering a PRN Registered Nurse (RN) position. The role involves administering skilled care visits to clients and teaching healthcare team members. Enhabit is known for its innovative and collaborative culture, offering competitive benefits, professional development opportunities, and cutting-edge technology. The company is committed to promoting diversity and equality, providing a supportive work environment.

Store Associate

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

(USA) Member Specialist

Company: Walmart

Location: Macon, GA

Posted Jan 24, 2025

The job involves maintaining the area of responsibility according to company policies, providing member service, assisting with securing and safeguarding Sam's Club assets, training other associates, complying with company policies, and exhibiting leadership qualities such as respect for individuals, integrity, service to customers, striving for excellence, and acting with humility. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

70230-Customer Experience Coor

Company: The TJX Companies, Inc.

Location: McDonough, GA

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a team player with 1 year of retail experience and 6 months of leadership experience. The role involves promoting an excellent customer experience, overseeing a team, and maintaining a clean store. The company culture encourages discovery, change, and teamwork. Benefits include discounts, 401(k), health insurance, and more. The starting pay range is $13.00 to $13.50 per hour.

ROC Specialist

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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