Excellent Customer Service Skills Jobs in Atlanta, GA

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Looking for Excellent Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Atlanta, GA area.

Senior Associate, Merchant Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Jan 24, 2025

The Merchant Strategy & Operations team at DoorDash aims to provide top-tier restaurant selection for consumers and develop services to help merchants expand their businesses profitably. As a Senior Associate, you'll focus on enhancing merchant retention and experience, solving high-impact problems, and collaborating with various teams. The role involves data-driven decision-making, experimentation, and understanding merchant needs at a granular level. DoorDash values diverse teams and offers comprehensive benefits, including healthcare, parental leave, and equity grants.

SCA Certified A&P Aircraft Mechanic 2 - Secret - Robins AFB

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking FAA A&P Certified Mechanics/Technicians for a SCA Aircraft Mechanic 2 position at Robins AFB, GA. The role involves performing maintenance, disassembly, rework, repair, replace, re-assembly, and adjustment of all aircraft systems. The position requires on-site daily work, any shift, and 50% travel. The salary range is $30-$34 per hour. Basic qualifications include FAA Airframe and Powerplant Certification, high school diploma or equivalent, 2 years of additional education and related experience, US citizenship, and ability to obtain a DOD Secret security clearance and US Passport. Preferred qualifications include business or regional jet experience, connector repair, wire harness manufacture, and in-depth electronic and electrical troubleshooting skills.

Product Manager - Time and Pay

Company: Cargill

Location: Atlanta, GA

Posted Jan 24, 2025

Cargill, a global family company, is seeking a Product Manager to set product strategy and oversee product development. The role involves understanding customer and business needs, championing the customer voice, and building stakeholder commitment. Key responsibilities include defining product goals, creating a vision for the product lifecycle, and developing deployment roadmaps. The ideal candidate will have a Bachelor's degree, clear understanding of agile principles, and at least six years of related work experience. Prior experience with UKG PRO WFM, ADP GlobalView, and AI solutions is preferred. The position is based in Wayzata, Minnesota or Atlanta, Georgia, with a salary range of $150- $190K and full benefits.

Epic Grand Central Builder

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking an experienced Epic Grand Central Builder for a remote role with occasional onsite visits. The Senior Application Analyst will guide Epic product-specific builds, enhance support models, and perform analysis of workflows and technical issues. Responsibilities include preparing requirement specifications, providing technical assistance, reviewing new releases, and serving as a support contact for the application. The role involves all phases of application implementation, including design, build, test, installation, and maintenance. The ideal candidate should have current Epic Grand Central Certification, 3+ years of recent implementation experience, and a Bachelor's degree in a relevant IT discipline. Strong desktop skills and analytical abilities are required. Deloitte offers a collaborative environment, professional development opportunities, and a focus on making an impact that matters.

Maximo Consultant, Senior Associate

Company: PwC

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

PwC is offering a Senior Associate position in the Functional and Industry Technologies services team. The role involves leading consulting, designing, and implementing Maximo applications-based solutions, analyzing complex problems, mentoring junior team members, and building client relationships. The ideal candidate should have a Bachelor's Degree and 5 years of experience, preferably with a Master's in Computer and Information Science or related field. PwC values purpose-led and values-driven leaders, and offers a global leadership development framework, PwC Professional, for career progression.

Outside Sales Representative

Company: Spectrum

Location: Duluth, GA

Posted Jan 24, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. The position offers opportunities for career growth and a comprehensive benefits package.

Staff Capacity Planning Developer & Modeler

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Staff Capacity Planning Developer & Modeler to build a next-generation platform for enhanced human-centric health care. The role involves developing and modeling a new platform for automation and self-service capabilities in capacity planning, performance optimization, FinOps, and predictive analysis. The ideal candidate should have 7+ years of experience in capacity planning, performance optimization, and predictive analysis, strong proficiency in Python, expertise in data modeling and ClickHouse, and experience with Tableau for visualizations. The role requires excellent problem-solving skills, strong communication, and collaboration abilities, and familiarity with modern development tools and practices.

Sr. Engineer - SAP Full Stack (Hybrid)

Company: Cargill

Location: Atlanta, GA

Posted Jan 24, 2025

Cargill, a global family company, is seeking a Sr. Engineer- SAP Full Stack to design, code, and implement SAP ABAP applications. The role involves delivering innovative solutions, adhering to development standards, and working in an agile engineering team. Key responsibilities include creating workflows, supporting RICEF objects, Fiori apps, and B2B integrations, and enhancing user experience with Fiori/UI5 applications. The ideal candidate should have a Bachelor's degree, confirmed experience in automating pipelines, and strong knowledge of SAP full life cycle implementations. Proficiency in ABAP, EDI management, and SAP modules is required, with SAPUI5, HTML5, CSS3, and JavaScript being highly desirable.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 24, 2025

Sales Management Trainee Intern- Summer- McDonough

Company: Enterprise Mobility

Location: McDonough, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Interns will work alongside full-time professionals, handling tasks such as managing a fleet of vehicles, customer service, marketing strategies, and relationship building. The internship, which pays $17.50/hour, lasts from May 19th to August 7th, requiring a full-time commitment and a valid driver's license. Eligibility includes being at least 18, enrolled in a bachelor's degree program, and having at least three months of sales, customer service, management, or leadership experience.

Managed Services Workday Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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