Excellent Customer Service Skills Jobs in Atlanta, GA

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Looking for Excellent Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Atlanta, GA area.

Shift Lead

Company: Walgreens

Location: Marietta, GA

Posted Jan 24, 2025

Essentials of Manufacturing Engineer - Project Engineer

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

Saint-Gobain North America is offering an 18-month rotational development program, Essentials of Manufacturing (EoM), for early-career engineers. The program aims to prepare participants for dynamic careers in the next manufacturing revolution, Manufacturing 4.0. It includes full-time operational roles, exposure to various plants, mentorship, and challenging projects. Participants will gain manufacturing skills, network extensively, and have the opportunity to transition into operational roles. Required qualifications include a B.S. in engineering, willingness to relocate, learn, and work in a team.

Shift Lead

Company: Walgreens

Location: Newnan, GA

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Atlanta, GA

Posted Jan 24, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Atlanta, GA, with a salary range of $17 - $19 per hour.

Facility Manager

Company: US Foods

Location: College Park, GA

Posted Jan 24, 2025

US Foods is seeking a Manager, Facility with at least 5 years of maintenance management experience. The role involves managing daily work and safety of associates, creating a culture of safety, leading staff selection and development, and managing labor hours within budget. The Manager will also develop business relationships with third-party vendors, manage facility assets, and comply with local, state, and federal regulatory agencies. The position requires strong problem-solving skills, excellent communication, and proficiency in Microsoft Office Suite. 10% travel is required.

Sales Representative - Northeast Atlanta - Surgical Technologies

Company: Stryker

Location: Atlanta, GA

Posted Jan 24, 2025

Stryker, a global leader in medical technologies, is seeking a Surgical Technologies Sales Representative. The role involves promoting and selling Stryker's products, conducting product evaluations, and providing excellent customer service. The ideal candidate should have 5+ years of outside sales experience, preferably in medical fields or B2B sales. They must be comfortable with approximately 20% travel and possess strong interpersonal skills. Stryker offers comprehensive benefits, including health, financial, and time-off benefits. The company is committed to making healthcare better and impacts over 130 million patients annually.

Day Cleaner

Company: Boxer Property Management

Location: Atlanta, GA

Posted Jan 24, 2025

The Day Cleaner role involves maintaining clean, sanitary, and orderly environments for tenants, employees, and the public. Key responsibilities include dusting, cleaning and disinfecting various surfaces, replenishing supplies, emptying trash, wiping down walls, and identifying potential safety or maintenance issues. The position requires a high school diploma or equivalent, experience in a service environment, and the ability to lift 50 pounds. Bilingual candidates are preferred, and reliable transportation is necessary.

Product Development Engineer I

Company: Rheem

Location: Duluth, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Product Development Engineer. The role involves designing, developing, manufacturing, testing, and delivering new refrigeration products. The engineer will work cross-functionally with various teams, ensuring technical expertise and problem-solving in project development. Key responsibilities include coordinating product design, providing technical guidance, and contributing to product innovation. The ideal candidate should have a Bachelor's degree in Engineering, 0-3 years of product development experience, and knowledge of UL/CSA requirements, vapor compression, and heat transfer principles.

Product Manager - Digital Solutions

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Domain Architect - Edge Solutions / Cloud Native

Company: SUSE

Location: Atlanta, GA

Posted Jan 24, 2025

SUSE, a global leader in open source solutions, is seeking a Domain Architect with expertise in cloud native, container, and edge technologies. The role involves supporting Solution Architects and the organization with deep domain skills, working closely with customers and open-source users, and evangelizing SUSE solutions. The ideal candidate should have extensive experience with containers, Kubernetes, DevOps, and open-source software, along with strong technical and communication skills. The position offers the opportunity to work in a dynamic, innovative environment, collaborating with a diverse team and contributing to product innovation.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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