Excellent Customer Service Skills Jobs in Atlanta, GA

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Looking for Excellent Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Atlanta, GA area.

Packaging Associate

Company: Henry Schein

Location: Savannah, GA

Posted Jan 24, 2025

Senior Data Engineer, Go-To-Market

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for a Senior Data Engineer position at Google, with a base salary range of $146,000-$216,000. The role involves building and extending data products used by thousands of Ads sellers, ensuring system resilience, and deep integration with Connect Sales, Google's Ads CRM. Key responsibilities include supporting quarterly planning workflows, managing JavaScript-based configurations, driving ad sales activity, and synthesizing data for insights and recommendations.

Staff Pharmacist

Company: CVS Health

Location: Athens, GA

Posted Jan 24, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Bartender Tipped

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Business Office Associate

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a Business Office Associate position at CarMax in Lithia Springs, Georgia. The role involves providing exceptional customer service, facilitating sales, auction, and appraisal processes, managing cash, processing paperwork, and mentoring new associates. Key responsibilities include greeting customers, answering queries, handling incoming calls, processing sales paperwork, managing multiple pay types, and maintaining DMV-related paperwork. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced, noisy environment with various shifts, including nights, weekends, and holidays.

Business Office Associate

Company: CarMax

Location: Buford, GA

Posted Jan 24, 2025

This job posting is for a Business Office Associate position at CarMax in Buford, Georgia. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. Key responsibilities include assisting store personnel, processing paperwork for sales and auctions, handling customer inquiries, and mentoring new associates. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The work involves standing or walking for extended periods, and various shifts including nights, weekends, and holidays.

Staff Pharmacist FT

Company: CVS Health

Location: Rome, GA

Posted Jan 24, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring safe and accurate prescription fulfillment, and promoting positive patient experiences. The company values flexibility, continuous learning, and compliance with regulations, offering a range of benefits and opportunities for professional growth.

Oracle HCM Cloud Lead Consultant

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Lead Director; UW - Voluntary

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Lead Director for the Aetna Voluntary Underwriting team. The role involves strategic planning, underwriting methodology development, analysis and reporting, product development, and team management. The ideal candidate will have extensive experience in underwriting voluntary benefits products, a proven track record in driving profitability and growth, and strong interpersonal skills. The position offers a competitive pay range, comprehensive benefits, and opportunities for career advancement.

Roadside Assistance Technician/Tow Driver

Company: The Auto Club Group

Location: Marietta, GA

Posted Jan 24, 2025

The AAA The Auto Club Group is currently hiring for a full-time Roadside Assistance Technician position. This role involves providing peace of mind to members by assisting with vehicle problems and ensuring they are safely back on the road. Duties include operating service trucks, utilizing GPS, servicing vehicles, and providing excellent customer service. The company offers competitive benefits, including a starting salary of $22.50 per hour in Georgia, overtime pay, shift premiums, a sign-on bonus, and comprehensive benefits packages. Required qualifications include a high school diploma, valid driver's license, ability to lift up to 75 pounds, and passing pre-employment checks. Preferred qualifications include prior vehicle servicing experience and tow truck operation.

Teller

Company: PNC

Location: Morrow, GA

Posted Jan 24, 2025

PNC is seeking a Teller for a Retail Branch position in [city/state location of position] at the [branch name]. The role involves delivering exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The ideal candidate will be customer-focused, proactive in sales, and able to leverage technology to manage financial transactions. No degree or prior experience is required, and PNC offers comprehensive benefits including health insurance, 401(k) match, and paid time off.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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