Excellent Customer Service Skills Jobs in Atlanta, GA

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Looking for Excellent Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Atlanta, GA area.

Staff Software Engineer

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Warner Bros. Discovery is inviting applications for a position in building the next generation CMS platform. The role involves contributing to the architecture and implementation of frontend systems, with a focus on performance. The ideal candidate should have a BS degree in Computer Science or a related field with 8+ years of relevant experience, a proven record of driving engineering culture changes, and deep industry experience with modern development technologies. The company values diversity and inclusion, and the role offers opportunities for professional growth and thriving in a supportive environment.

Cook

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Patient Care Technician

Company: DaVita

Location: Decatur, GA

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Brunswick, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Senior Security Detection Engineer | SPLUNK

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Detection Engineer for its Security Organization. The role involves building detections, workflows, and services to improve incident response efficiency. The ideal candidate should have 6+ years of experience in Security Engineering or Security Operations, proficiency in Splunk, understanding of attacks on JavaScript and Java applications, and experience with public cloud technologies. The position is high visibility and critical for scaling threat detection and response functions. It requires passing a ServiceNow background screening and is contingent upon passing a USFedPASS screening, including a credit check, criminal/misdemeanor check, and drug test. The role involves working with security platform engineering teams, platform development teams, and product managers, and providing input on future products for a digital transformation cloud company.

Senior Director, Industry Advisor - HLS

Company: Salesforce

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Salesforce is seeking a visionary and experienced Industry Advisor for Pharma+ accounts. The role involves partnering with various teams to drive growth strategies, represent Salesforce at industry events, and provide thought leadership. The ideal candidate should have deep Pharma expertise, a strong network, and the ability to work cross-functionally. Key responsibilities include customer engagements, influencing industry solutions, and creating credible thought leadership. The candidate must have a minimum of 10 years of experience in relevant functions at a senior level, with a proven track record in leading digital transformation and change management.

General Utility Worker

Company: Aramark

Location: Decatur, GA

Posted Jan 24, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and adhering to safety policies. Flexible hours, including evenings and weekends, are required. Aramark values employee development and equal employment opportunities.

Pharmacy Technician

Company: CVS Health

Location: Dawsonville, GA

Posted Jan 24, 2025

Senior TPA Operations Manager

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Infosys McCamish Systems, a subsidiary of Infosys BPM Ltd, is seeking a Senior TPA Operations Manager with Retirement Services background for a hybrid role in Atlanta, GA. The role involves managing client engagements, ensuring sustainable business relationships, and meeting various objectives. Key responsibilities include client satisfaction, business financial management, employee development, leadership, TPA strategy, cross-functional support, and more. The ideal candidate should have a Bachelor's degree, at least 12 years of relevant experience, and preferably experience in the retirement services domain, handling profit and loss, and implementing automation and process transformation.

LPN - Licensed Practical Nurse

Company: CVS Health

Location: Douglasville, GA

Posted Jan 24, 2025

Food Service Worker

Company: Aramark

Location: Buford, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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